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Reviews
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We have been using Arrow for all our pest control needs for the last year and a half. We are confident they are providing safe and effective applications and the results have been satisfactory.
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I love the fact that Arrows reaches out to me to remind me it is that time. I also love the fact I can text back and forth to set up my appointments. The service is top notch!
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The employees are very professional and personable. Their products are great!! Very well worth it!
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My fiancee has had Arrow for 5 years. That ends this week. The service have consistently gone down hill and now the employees are giving up on the company. Both my pest guy and the one who checks my termite stations have been telling me how bad they are being treated by their branch managers and regional managers. We knew something was wrong, they are never happy anymore, they used to be happy to come by. I'm told a change in management was made due to personal differences. A change of pest control is about to happen for us and our neighbors. The services are horrible, the prices consistently go up, and all they worry about is upselling. A David will call begging to sell you something. Then when your pest guy comes he is forced to try to upsell you more service's. They'll even joke they are here to try to get more money. I feel bad for their guys. I like the actual workers but the management is terrible. They have all told me whoever runs this region is the problem, he runs off the good people to hire his friends. It shows with the complete changing of our services. It's a shame. We'll be changing to a local pest company.
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Arrow (especially my service tech Chad) do a great job taking care of my yard and house. Anytime I have any kind of issue they are very quick to respond and get it fixed.