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Reviews
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Katleen was so very helpful when I needed to schedule an appointment! After she helped me there. I also needed help paying for everything by phone and she helped me again! What a pro! So fast and friendly. Great work and great staff. I recommend this for all of your pest control needs. They've been wonderful for me. Thanks again Katleen!
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Matt was amazing. We called at 8am and he was st our house helping us before noon! Very knowledgeable and helpful! Will definitely use again if we have any type of pest control issues! Would definitely recommend!
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Craig was great! Very professional, informative, and solution oriented. Spoke about some of my previous issues and he looked over some things. Found a hole in my garage and filled it with copper mesh just as a courtesy. This was outside of scope of work, he was there to inspect a Yellowjacket nest. Highly recommend Berrett, looking now to switch over to them as my full time provider.
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Berrett was great at first. A helpful tech came out and helped my mother with a mouse issue and resolved it but she still had a wasp issue. They had me sign up for a $45/month first quarter for unlimited visits during that time to resolve all the pest issues. We had been told that someone would come out and deal with the wasps. When someone finally came out after we'd called multiple times, they didn't have a ladder to get to the gables of the house where the nests were and the tech told us "I don't spray anything over my head." We were told someone else would come out with a ladder. No one ever did. Despite many calls. Finally I asked for my money back after I'd been charged $135 for zero follow up support on top of the payment for the first visit. I have called multilple times and still, months later, have not received any follow up or refund. Do not recommend. EDIT for response to owner: I did call, several times, only once did you have someone come out to take care of the wasps and he did not come prepared with a ladder. How do you take care of wasps nests in roof gables if you cannot spray overhead? You still did not complete the service paid for and you have not refunded my money for said incomplete service and my calls were never returned.
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These guys are so friendly and provide a lot of information. They are great at communicating. They came to our rescue the day after we contacted them and assured us they will be here if we have any issues at all. Hoping their sprays work as hard as they do!
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Jordan has been the tech working our house for the last few visits and he’s always communicative, helpful and friendly. He even took time to teach my wife and I about all the specifics of his work. We definitely recommend Berrett
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Ken showed up on time and called to let me know he was on the front porch. I met him on the porch and we discussed what needed to be done. He then proceeded to take care of the many wasps and the great abundance of wolf spiders in my yard. Good job Ken!!
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Quick response times, professional people, so friendly. It's like doing business with family (in the best way). Zach answered all our questions and took the time to make sure we were confident in the treatment plan. Both Zach and his trainee were thorough and careful around the inside and outside of the property. We're glad to have them as part of our home maintenance team!
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I’ve had nothing but the best experience with this company. They have served my home for nearly 3 years. The services are thorough and the team members are trustworthy. The same tech has been coming since I began and he listens to every concern and follows up on those issues to ensure he’s been able to mitigate them. I can’t recommend this company enough. The customer service is what you look for. And I did a ton of pricing with several companies in the area and this company was the best value. At a low price.
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Barrett Pest Control is an excellent company to work with. Great customer service, and flexible. Our tech, Matt, consistently provides the highest level of professionalism and service, he is always willing to go above and beyond to get the job done the way I ask. Highly recommend!
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This is my first time calling and needed a one time exterminator for wasps nests. The price was great and their responsiveness was quick and easy. I made an appointment and the customer service I received was excellent, friendly and helpful. I would recommend Berrett Pest Control.
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Katleen was cheerful and professional when speaking with me. she exhibited exceptional customer service skills. Katleen listened to my concerns and promptly provided a solution for a more convenient time for a service vist and documented my concern for the service technician to address ants outdoors. Katleen is a great ambassador for Berrett Pest Control!
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Great company & exceptional employees! They were able to come out the next day & take care of my problem! Marquis was great! Personable, knowledgeable, & ready to answer all questions. An asset to the company! Could tell he enjoys his job & wants to provide the best customer service!
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Marquise did an excellent job addressing all of my pest control concerns. He was thorough, professional, and made sure the entire house—inside and out—was treated carefully and accurately. I really appreciate the attention to detail and quality service! Would definitely recommend.
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They were very thorough and easy to schedule around my time restraints. I appreciated the professionalism and answers to all my questions. The service technician, Andy, was friendly, informative and really great at explaining the process.
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Matt was knowledgeable and educated me about the inspection! He fully answered all my questions. He was professional. When he left I felt very reassured. I will ask him specifically to come back if I need assistance in the future.
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Marquise serviced our property today, he was kind, worked quickly and was very helpful with everything we needed. We will continue to use Berrett as we have for the last 2 years because all of their technicians are always polite and helpful, the pest control is very effective as well!
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Marquis did an awesome job! He was very courteous and professional throughout. (Even when my chihuahua decide they were enemies) He was very thorough and patiently answered all of my random questions. I was left with a very good feeling and much less stress than when he arrived. Keep up the good work, Marquis, you're killing it!
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Had a great experience with this pest control service. Crys was incredibly knowledgeable and took the time to explain everything clearly. They were also very accommodating, working around my schedule and addressing all my concerns with patience. Professional, friendly, and reliable.
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Matt was great, he showed up on time, was super professional, and took the time to explain everything clearly. He did a thorough inspection, answered all our questions, and helped us understand the treatment options without any pressure. Really appreciated how knowledgeable and friendly he was. Thanks Matt!
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Tyson was awesome! We've used Berrett for a while now. The team is always kind, prompt, professional and super easy going. Plus, no pests/bug issues since having them on board. Would recommend!
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The technician Zack was beyond amazing! He was Very knowledgeable, regarding the particular pest, I was having issues with, so much so in fact that, he even had answers to my questions that even Google couldn't give me! It's always a little awkward and uncomfortable when you are putting your trust and money into a total stranger to come into your home, to be around your family and pets and to provide you with a solution to a complex problem, you're just never sure what the end result will be and quite often times we are left disappointed and ripped off. Not with Zack! Within 5 minutes of meeting him, you'll feel as if you've known him forever. He even made friends with my dog! He explained what and why he was doing what he was doing AS he was doing it . He made sure that I knew that he was working for me and wouldn't leave until I was 100% satisfied with his work and had all my questions answered. The entire process was so quick and painless. He is an amazing pest control technician and I will definitely be requesting him as my permanent tech going forward. The wonderful thing about about Barrett Pest Control is that from the very first phone call, all the way through the extermination process , you will be treated like family. NO long-term contracts,and they offer solutions to almost any pest that exists AND offer multiple pricing packages at THE MOST affordable rates you will ever find! Barrett Pest Control is THE BEST you will ever find. I would nost DEFINITELY reccomend to anyone out there that's struggling with needing an exterminator and living on a budget. Thank You Zack.and Barrett Pest Control!!!
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We had a bit of a mouse issue in our garage. Tis the season I guess. Barrett and our tech Donte were fantastic! They were able to come the morning after I called and took care of everything (including one such pest that didn’t survive the night 😵💫). Donte and the gentlemen i spoken with to make the appointment were kind, professional and efficient! Donte answered all of my questions and gave me some action items to help prevent this issue in the future. Pricing was also great. Highly recommend!
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Isaiah came out the day after I called about the mice in my couch. He was very professional, and explained to me exactly how the process would work. He also explained how the bait works, and how to ensure that the mice go outside to die instead of staying in. I appreciate the considerate communication from both Isaiah and the company as a whole. Highly recommend.
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We received outstanding service for a wasp nest removal. Both Andrew, with customer service, and Isaiah, the serviceman, were prompt, professional, and made sure the job was done safely and thoroughly. Isaiah explained the process clearly. Highly recommend their services—fast, friendly, and effective!