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Reviews
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From customer service to the techs I had a great experience overall with this company. 10/10 would recommend. Had some pest issues at my New house. I spoke with Brandie about my problems and she was very knowledgeable and helpful. Did a great job at answering my questions and getting me on the schedule!
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I have never written a review for a company before, but I feel that this needs to be shared. I live in a house with college aged girls. We are having spider and millipede problems. We contacted our landlord to set up an inspection and treatment. The landlord told us they were coming the next morning to do the inspection. I was in the house, with all the windows open and a clear view of the driveway, sitting on the couch. No one came to our house. I told our landlord this. He called this company and they told him that they did come. So then I called Economy Exterminators and I asked if we had been rescheduled as no one came to our house and the person told me that they actually had to send someone else instead the next day. I asked if a note could be made that I wanted whoever came to come and talk to one of us in the house briefly so we could show them certain places on the inside as well. I confirmed that they had the correct address. I gave them my name and number as well as confirming that they had the correct contact information for my landlord. I was told that someone could definitely come talk to us and that a note had been made. The next day, I waited again. No one came. I called again and the person said that someone did come. I was told that they were contacting my landlord about pricing. My landlord said that someone had contacted him saying that they would be in touch about pricing. We never heard back. We are moving on to a different company. Even if this is partly a lack of communication somewhere I am unaware of, Economy Exterminators has been lying to me about coming to my house and seems like they were going to talk pricing without doing an inspection at all.
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Brandi was kind and gracious enough to allow me to book super last minute for my mother's bridal makeup! I also booked her for my own wedding!! We just adore her so much!!
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Brandie Farrar is very knowledgeable and has an awesome work ethic. She also knows how to professionally communicate with her customers!
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I used this company for mosquito treatment over the summer, and they did an excellent job. The technician arrived on time, was very professional, and explained the entire process before getting started. They treated all the problem areas thoroughly, and within a day or two we noticed a huge reduction in mosquitoes around our yard. The treatment lasted throughout the season, and any time I had a question, their customer service team was quick and friendly in their responses. It made a big difference in how much we could enjoy our backyard this year. I would definitely recommend them to anyone looking for reliable mosquito control!