My entire experience with Hawx was disappointing and I wish I had never switched from my prior pest control service. I signed up believing I was saving money but the monthly charges ended up being more than what I was paying elsewhere. I called to cancel and was told I had signed an agreement for.a year so I couldn't. I had many more spiders in my house this last year than I have had in the prior 4 years living in the house and the only difference is that I had changed to Hawx for this year. I had them come out for an additional service and there was no change. When I called to cancel after my year was up they said that my service went through the end of the month and would I like a final service. I said sure (and it still did not decrease the spiders). I noticed I received another charge on my credit card so I called. They said oh you had to call us back after the service to cancel. That was NOT what was told me on the phone and then she said that's what was in the email we went you after the call. Well, I didn't read that email (why would I, we had just confirmed on the phone the service and the cancellation). So now I just paid for another month of service that I didn't want and still did not work. Really unhappy with the whole experience, although the technicians themselves were fine. There are so many other pest control services out there, I would avoid this one.

Our technician, Charles, was outstanding. I asked that he not ring the doorbell because my son was sleeping and my wife was working. We communicated by text. He was very understanding. He identified the need for carpenter ant treatment during his inspection. He was very professional!

I have had Hawx service for over a year. It wouldn’t have been that long if I hadn’t have signed an agreement. My house is older. I tried to make allowances. But today sealed it. The technician was on his phone for a good part of his ‘five-star treatment’. I will attach a few pictures of some of the cobwebs with spiders he couldn’t be bothered to hit with the brush as he was having his conversation. I feel like a paid for service to get rid of ants and spiders and got more ants and spiders. Money is too tight to be wasting it on this.

Great service, Jacob keeps in touch with me to let me know how this are when I'm not home and he stops by. I definitely have seen a huge decrease in spiders in the over hangs. We use to have dozens of them and I have only seen 2 or 3 in the past few months. He very punctual, reliable, informative, and a great worker I definitely recommend him and Hawxs!!

Very disappointed with Hawx. When we were sold on the service the rep stated it was a monthly service and we would be billed monthly. The monthly services did not happen yet we were billed every month. We contacted customer service who said the services were actually quarterly. Not what we were told, but okay. They then failed to show up on the quarterly date they provided. When we called to cancel, we were told they had missed us on the scheduling. We requested a refund which they stated they do not give refunds. I would not trust this business and would look somewhere else.