My first appointment was today. JazRen was very polite and on time. He sprayed everywhere. However, he sprayed my garage door sensor and the garage door opener would not work. I had to have a garage door tech come and fix the sensor. Cost me $149. Going to cancel my contract & get a lawyer if necessary. It was an accident, but still. Photo of garage door tech taken on September 18, 2025.

Mikey came and did a full house treatment, focusing on spiders. He was extremely nice and professional in explaining what he was doing and even provided us with a few spider traps to put in places my children wouldn’t be able to get it. 10/10 recommend Mikey Ingram at Hawx.

UPDATE: From reading other reviews, I noticed the same email for Sydney in customer service. I reached out to her and explained the situation. She has kindly agreed to refund the termination fee. Thank you, Sydney, for your help. I will consider Hawx once my current service contract expires. You have saved the day! POST Unfortunately, I cannot give this company a good review. Dominic, their local sales guy, stopped by the house and convinced me that I would receive better service than my current provider. After explaining I am in a contract, he proceeded to tell me that he can get me out of the contract. I agreed to make the switch as his offer sounded great. One week later, the contract with my provider had not been cancelled and Dominic is nowhere to be found. I have attempted to contact him several times with no response. His calls go straight to voicemail. Not wanting to get charged for two services, and only being one week into the new service, I called Hawx to cancel. I was informed that I would be charged $199 for cancellation. When I advised that they never cancelled my previous provider as promised, I was told they cannot cancel service for anyone. So, I was lied to. Now I have to call my bank and dispute the charge. I also recorded the call I made to customer service and have them on the line stating that they did not cancel my service with the previous provider and that I was misled by the salesman. DO NOT let this company convince you that your current contract can be cancelled. You will end up paying for two services.

Kevin was my technician today. He spoke with me and listened to my concerns. He was also very aware of our pets and made sure they were safely out of harm’s way while he treated the yard. Outstanding customer service!

Would not recommend worst pest control the salesman came to my house would not take no for an answer and stayed at my house until 8 pm and wouldn’t shut up ….. finally he said he would pay for the start up then when the first service came the tech kept blowing my phone up while I was at work asking all these questions when they could have answered themselves… then currently trying to cancel and they are saying I have to pay the cancellation fee…. I will not be doing that and contacting a lawyer…10/10 would NOT recommend