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Reviews
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I called with my problem, Kayla was very thorough and patient, as I had what I thought to be a ton of questions. She gave me all the answers and. the info I needed to be 100% clear on what the service involved. She also went ahead and scheduled the return appointment out in the future, that for me and my schedule was great and I appreciated that. The technician, Chris, gave me a call (12:55pm) prior to arrival , expected window of arrival was 1pm-3pm, and was here at exactly 1pm! He inspected and treated all 4 units on the property and talked with each tenant as to what to expect as well as answered all their questions. He was friendly, informative, punctual, polite and left no evidence of him even being at the property, unlike most various technicians who come for a service call. I will never use another company. Lastly, the special Four Seasons Plus they offer is a great fit for any home I assume, but for us its a win win and look forward to seeing them every other month for 12 after this past visit! Thanks again Kayla, Chris and all that make OPC work!!!!
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They got me in the day after I called, which was unexpected but very much appreciated! A nice man named Jess was sent to do the job. He was very thorough, explained the process, and let me know the things that I needed to be doing for the next 2 weeks for aftercare. Fingers crossed that I don't need a follow-up! Thank you, OPC!
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We have had a quarterly service contract with OPC ever since they shut down a severe ant infestation at a previous residence. Their employees are on time, polite, and highly skilled. Just what you want from a local pest control company. Our most recent service call was about a large hornets' nest. That was quickly and safely removed after we got a full explanation of the process from our technician Danny. OPC is the best.
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The technician was very good . He explained what he was going to do and even some changes to my termite policy. None which was relayed to me by the office. Instead of 4 visits, it's is now 2 and why the change. Now the price is going up for less service.
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I purchased OPC’s whole home exclusion plan for $860. They were to come to my home on Friday, August 8th and fill all gaps, cracks and holes under the exterior house siding and front exterior overhang with Xcluder rodent control fill fabric and silicone. They were also supposed to replace all copper mesh and foam that was present with the Xcluder product and with silicone. What they did was rip out all the copper mesh from under the siding and replaced it with nothing leaving large gaps for rodents to enter. They also did not stuff the entire front overhang with the Xcluder or seal with silicone. Other gaps in the overhang that they did stuff were not even stuffed enough and were left with openings. The whole point of an exclusion is to prevent pest from entering your home. The whole point of using the Xcluder product is to block entrances and fill gaps, cracks and holes to prevent pest from entering your home. OPC did none of this. I paid them for an exclusion I was promised and did not get. Do not use them for exclusion. Save your money. You are better off doing it yourself. Oh, and they didn’t even touch the back wall, it still stuffed with copper mesh they were supposed to replace with Xcluder and silicone.