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Reviews
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This review is for Logan B. at Phoenix Pest &Termite Control. Logan is the technician that does my pest control. He always arrives in a timely manner. He is very courteous and professional. He is careful where he sprays. He provides a quality and very thorough service to my home and front and back yards. He is my preferred and requested technician. Thank you Logan for your exemplary service. 😊
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Leo does such a fantastic job every time our quarterly appointments come up. He's so polite, knowledgeable, helpful, and expedient. He's been servicing our home for years and we couldn't ask for a better pest control technician.
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Zach is one of the most polite and professional agents we’ve had with this company-most all are. He lets me know when he’s on the way, lets me get my pups locked in and just does an overall great job. We are very thankful.
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I have been working with Linda for about 5 years now and she is the best. I have dogs that I have to move around while she is spraying, but she is so patient and kind about it. Linda is always prompt and very honest. She also does a thorough job of very single time. Thank you Phoenix Pest Control for your excellent service!
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Leo has fantastic Customer Service. He was professional and made me comfortable having in my home with my young kids. He was flexible rescheduling my appointment today when something unexpected pop up and it was great that he had texted in advance. Easy to work with and easy to communicate with.
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Jason is AMAZING! He is courteous, friendly and prompt. HE IS THE REASON I still have you service my home. My very large dog trusts him and we all know “the dogs know” a good person when they meet one. What an employee! You should hang on to him!
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Leo did an amazing job. He has excellent customer service. He also took care of my ants problem in my front yard. I would like to request that he become my regular technician.
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Leo, is a quiet unassuming gentleman. He is polite and works hard to take care of my pest control needs. He was quickly and efficiently spraying and Inspecting my property for anything needing attention. He makes sure to inform me of any specific needs and then takes care of the situation always trying to solve problems in the best interest of the costumer.
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Torres I was very punctual and very pleasant. He announced his arrival asked questions about any recent activity. He did his inspections and advised us of recommendations to add bait stations. Seems like a great kid that knows his job.
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Phoenix Pest & termite Control is great! They come out on a monthly basis and that is enough to keep all the bugs away. They make the process super easy. I have a busy schedule and can just leave the gate unlocked and they come by and take care of everything
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Linda is such a great member of your team! She has been my technician before and I look forward to seeing her in the future. Very professional and friendly.
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Eric has great customer service skills. Friendly and knowledgeable. He also took the time to ask me if I had any questions or concerns. He listened to my concerns about ants and made sure to spray the spot I showed him. Great job!
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Had my house serviced today and my technician was new (to me). Vaughn was very personable, courteous, considerate and easy to speak with. I felt safe with him in my home and observed him attending to every necessary area carefully and most importantly, thoroughly. Thank you (and him) for the excellent service experience.
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I was really prepared to cancel my services before this service appointment due to continue frustrations with communications and delivery, but I figured I would give this company one more shot. Effren surely turned that direction around after his service. He listened to my concerns and truly delivered what he said he would do. I only removed a star because he did not inform me that he was leaving and left the garage open (I was home, but there is an outdoor keypad to close the garage. I would have liked him to let me know he was leaving and a summary of what he did around my property to address my concerns.
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Kyle took care of our service today. Our monthly pest control. In addition, we added mosquito and fly service. He was very thorough and did a great job of communicating what he was doing and where he was doing. We are hopeful that his services will really work out
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My rating is for Odie my technician. Odie is very helpful and shows a value for great customer service. I am a customer of one of the companies that were bought by Phoenix Pest and have not been happy with some things that occurred since the buy out. However Odie may have saved my business for the company. I was already researching other companies but I appreciate her customer service focus and decided to give them another chance.
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Eric was punctual, efficient, kind, and very helpful. He answered all of my questions and spent the extra time to look at couple of areas of concern to recommend the most cost effective option. I even ran out to his truck when he was taking off because I remembered something I wanted to ask him and he happily turned his truck off and came back inside with me to take a look. It was great to meet Eric and I’m grateful for his help. There is also someone else that was super nice and helpful that came out a couple weeks before, I think his name is Logan? I’m not sure, and I feel bad that I can’t remember his name, but he was also really cool. Thank you both!