Quest Termite & Pest Management

5.0
  • 1319 Main St, Hellertown, PA 18055, United States

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Reviews

5.0 Out of 5.0
  • B Wentz
    Dec 02,2025

    Shawn was great! Very friendly, professional, obviously experienced! We had a large yellow jacket nest in a rotten branch outside our kitchen window. There had been a bald faced hornet nest there which the yellow jackets found and they killed the hornets. The yellow jackets then continued to use the nest and it grew quite large! Hundreds of yellow jackets. Who knew! Shawn was able to destroy the nest.

  • Audrey Smith
    Oct 29,2025

    been working with Quest for about two years now I am very happy to say they have really controlled and almost eliminated my mouse bug and the bees and hornet. They are the best. I just can’t say enough about Quest and the monthly payments are just so budget friendly, I Would recommend Quest to anybody that ask me about an exterminator thank you again. Quest and Ethan is the best.

  • Mahak Chopra
    Dec 02,2025

    The team at Quest has been really great! Rebecca helped us when we initially called and wanted to book their services, and she was super friendly. She even sent us a hand written card after the first treatment. Alex listened to all of our concerns and recommended the appropriate treatments. He was punctual, thorough, and also very friendly. He made sure to address my questions regarding the safety of their products around dogs, stating they even use it in their own homes around their dogs. We look forward to continuing services with them!

  • George Fischer
    Oct 29,2025

    After my wife and I moved into our new home we wanted to protect our investment with pest control services. We decided to go with Quest based on their excellent customer service reviews and feedback from our friends who use them. Now just a few weeks after our initial assessment and treatment we are extremely satisfied with its efficacy and have noticed a significant reduction in pests around our house. Our Quest technician Alex could not have been more personable, thorough and knowledgeable with his service and we particularly appreciate his efforts to care for our Japanese maple tree that was overrun by carpenter ants. We are also appreciative of Rebecca’s follow up communications and coordination of scheduling to ensure our satisfaction and ongoing coordination of treatments. We will not hesitate to continue to recommend their services to family and friends in the area!

  • N Landis
    Sep 30,2025

    This is a great company! Rebecca reassured me on the phone that everything would be taken care of and even sent a hand written letter with additional info. Both times Shawn came he was very polite and knowledgeable. He responded to my calls withing 24 hours both times.

  • Cordie Lacey
    Dec 02,2025

    It was a pleasure to meet Shawn Dugan (Technician) for the first time. He did a very nice job treating our home. We view Shawn as professional, knowledgeable, and very informational, taking the time to explain the process and ensure everything was handled with care. He was thorough in addressing the yellow jacket nest under our front porch and provided a complete liquid barrier treatment around the exterior, along with interior crack and crevice service for added protection. We are extremely pleased with his work and we look forward to seeing Shawn again for his excellent service each quarter going forward. Thank you Shawn! We appreciation you!

  • michael kralik
    Oct 29,2025

    Shawn was friendly, informative, and helpful. Everything you could want from someone you let enter your home. Very respectful and polite. Hope I Don’t have to have your team back for another service, but would definitely call on you again if I do need some pest control help!

  • Janee Schantz
    Nov 20,2025

    We’re having a problem with black ants. Not only did quest to get me in in a reasonable amount of time, They explained my options, We’re very respectful of my property, and I did not feel at all pressured into signing a contract . I felt the rates were fair compared to other exterminators I had contacted. Due to the circumstances, I did sign a contract however so far so good. Highly recommend Quest and Ethan for their great service -

  • Greg Jaeger
    Nov 20,2025

    I am very happy with Quest and their staff. The insects we had in the house were gone by the next day and my technician Mark was excellent. The customer service starring Rebecca was unbelievably pleasant and impressive.

  • Stephen Gallagher
    Dec 02,2025

    Smooth, easy process started with scheduling from Rebecca setting up the appointment and answering my questions to the service technician Ethan who fully respected my house and property. Completely professional service. I highly recommend.

  • Joe Edelman
    Dec 02,2025

    I just had an excellent experience with Quest! I found a volleyball-sized nest of bald-faced hornets in my backyard, just feet from my deck and where my two dogs play. I contacted Quest at 5:00 p.m. on Monday, and Ken promised to have someone out before noon the next day. What I appreciated most was their non-pushy approach. In addition to his excellent service, there was no pressure to purchase a service contract. I had previously called three other providers in the Lehigh Valley, and all three were very pushy about an annual service contract that I didn't need. When I asked for a quote for a one-time service, their fee was ridiculous. Jackson is the exterminator who showed up as promised, and he did a fantastic job explaining what I was dealing with and what the process would be to eliminate them. then, after donning a bee suit, he made quick work of the nest.

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