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Reviews
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The technician was thorough, polite and answered my questions and addressed areas of potential concern to me. I do have issue with the company raising prices - which seem to be a common theme and that I do not appreciate. Otherwise - all good.
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Rocket helped me get the yellow jackets out of the ground in the backyard. They came out right away and took care of the problem in no time. The technician even left me the empty nest- too cool! Their cost was reasonable and I would highly recommend them! I will certainly use them again!
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Erich is very knowledgeable, customer service oriented, friendly, and overall proficient. In addition to setting up my account and services, he expedited my service when I called. Very grateful for the excellent service.
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I was told that my appointment window for a simple inspection would be last Friday between 10 & 12. 2:00 pm rolls around and no show or even a call. Called the office who tried contacting the “specialist” with no success. Was promised that I would receive a call from said “specialist”. Today is Sunday and still waiting. What a joke! 🙄
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Not only were the pests taken care of quickly, but my service tech was amazing. Professional, knowledgeable, respectful. Literally could have been more pleased with all aspects of this company.
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Wonderful company! Rocket Pest control is very helpful and friendly. They work with your schedule and always willing to help with any questions or concerns. Thanks to Rocket Pest control, we no longer deal with those nasty pest that like to come inside. I highly recommend using them :)
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Shawn did a great job. He was professional, friendly and thorough. I am very pleased with the service.
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Faith does an excellent job. She is very knowledgeable and explains everything she is doing. I never have a problem with pest of any kind. As long as Faith is with Rocket Pest Control I will definitely stay with them.
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SCAM company! Run! Chemical sprayed in the house didn't kill anything, kept seeing spiders and ants in house, never any dead ones. They say you can call anytime between service, what a joke. I also had billing issues. Called twice, 2-3 weeks apart and all you get is a call center who says, "They are all in a meeting," and " they are at lunch", with promise they will call you. "They" NEVER did. They also told me it takes 3 treatments to see results!! That's 9 MONTHS before you are rid of your pest problem?!! Ridiculous! I then canceled service with the call center and they charged me $99 for breaking the contract! SCAM! RUN!
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We had an excellent service by John S. He was extremely thorough, and very professional. We have had a nonstop battle with ants for a while now and as a courtesy, he took care of it. Including reducing one of our most troublesome ant hills to rubble. We are very happy with the service we received and would recommend John S to anyone.
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I received a couple of confusing texts re arrival times. This was my first time using the service. Taylor arrived around 2 and I mentioned that I got a text in the morning saying that somebody Was on their way in the morning Taylor did a great job and he answered ALL of my questions about the insects I was dealing with. He was professional, knowledgeable and capable. I feel I am in good hands and would really appreciate it if he could be my regular tech. Continuity is key in my opinion. I would highly recommend this service.