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Reviews
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Stark keeps us on a regular scheduled rotation and takes care of any problems that arise in between regular service times. Brad is terrific and communicates what he’s doing is going to do.
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I am pretty conflicted in writing this review. We started services with this company when we lived at a different location and the service there was always fantastic. We saw very little activity between sprays and were always contacted by the company to schedule our next service well in advance. However, things went downhill quickly once we moved to a different house. I was pretty upset when we received the notice that indoor treatments would no longer be done on a regular basis. That was strike one. The way that payments and invoices were handled changed so many times that I never knew how to pay for the services, and we would always get notices for an unpaid invoice despite never having received one. We started seeing an increase of activity between treatments, and whenever we would call to schedule our next treatment, or call to get them out between treatments it was always at least a week wait. We also stopped receiving calls to schedule our next treatment. I was very unhappy with the decline in customer service once we moved. I am not sure why that is, however, we have made the decision to switch to another company because of it. I will say that all of the technicians that we dealt with at our house were very friendly and pleasant and considerate of our home. I just feel like we fell off of their radar and it is disappointing as they were by far the highest rated and recommended when we originally did our search.
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Fantastic service. Very prompt in any call backs. Excellent in explaining the process of pest control management. Most importantly we have not had the major issue of ant infestation.
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Jorden was exceptionally professional, thorough, and very nice. Ideal Pest always follows up with us and the office (Kasey) is great at reminding us of our next treatment. If we have issues with wasps, hornets or spiders returning to the outside of the house, they come back promptly and notify us. Their price is fair and we are confident in their services. Call Jason. You won't be disappointed! 🚫🕷🕸🦟🪳🐜
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Great employee. Always upbeat and great applicator! Keeps the bugs out! Always timely and will stay til it is done right.