Our service rep Charles does a good job! Our mouse problem isn't nearly as bad as it was when we began service in July; HOWEVER, there are still inside issues that we hope will be eradicated as we continue to move toward the winter months. I know if we needed service outside of our quarterly visits from him, we would be accommodated. Gene Haynes Stonewall, LA

Was very happy with Alan. He has great communication skills , work ethics, and went above and beyond to cover all job details. He reviewed everything he had done with me then asked if I had any concerns. Afterwards, he said if I had any issues later, to feel free to call him. Excellent customer service!

Tech notifies me in advance of appointment,ask if any trouble areas.Does his job thoroughly. Always effective.cured a bad roach problem.well worth the money.

The process started with Stephen Ross, he was very thorough with his walk through and took his time explaining in detail our mice issue and all the steps to fix the issue. Once we paid for the service Pierson was immediately in contact with me and came out and treated the house and removed some wasp nests and gave me some good tips on little things we can do going forward. This wasn't Pierson or Stephen's fault but it took a little longer than desired to get the insulation in for them to come out and do the mice extermination but once they got it in they didn't waste any time getting out and getting the job done. Pierson did an excellent job keeping in touch with me on the process, where they were, what was next, etc. In all my family and I started out with a big problem we didn't know what to do with. Im grateful we reached out to Terminex and got Stephen and Pierson to both take really good care of us. My family is feeling a ton of relief now which is priceless! Thank you guys! Will recommend Terminex to any and all i know.

Alan English was very polite, helpful, and very thorough in doing his job. He let me know he was here and then let me know when he was finished. He told me what he did and to reach out to him if anything comes up.