Scheduled our yearly termite bond inspection. The wife was home and no one showed. I called and left a message stating that my wife took off work 2 hrs early and a no show/ no call was unacceptable. At 9 this more the "office manager" called me and stated there was a fam emergency and that it was "none of my business" i replied that professions courtesy demands at least a phone call. She stated that I was due no call or reason but that she had a dr appt. I stated that was unacceptable. My wife lost 2 hrs income for a no show. She said I was rude and I was welcome to cancel the svc. Then she hung up. Idk if she was a Mgr or the owner but talking to a customer that way in unacceptable and unprofessional.

We had a yard treatment done yesterday by Josh and he was FANTASTIC!!!! Very through took time to answer all our questions and concerns. He is a great asset to your company.

From the appointment set up process, to the technician, punctuality and follow-up for our unusual carpet beetle issue, the team at Bugman was unmatched. They even came back to help make sure the problem was taken care of, so the customer service was top notch to give us ease of mind. Affordable and great service, we definitely recommend!

We have used Original Bugman for our home for 20 years and have been completely satisfied. Our recent experience was our contract renewal visit and the tech, Brian did a fine job as usual. He answered any questions we had and completed the job smoothly. The best part of the company is that they have been keeping our home termite free. We would highly recommend this company!

We have been using The Bugman for +8 years. I love that it’s a family owned business so you hear a familiar voice when you call. We also love their technician, Chris! He’s the only person that I schedule to treat my house and my parent's house. He is professional, kind, and does a very thorough job. Chris actually just sprayed my house today and I joked about how my dog knows him at this point because she didn’t even get off of the couch! 😂 We appreciate y’all!