Jeff did an amazing job! He was very informative & thorough in explaining exactly what he was doing & why based on our specific issues. White Knight is also really nice in that they offer to come back out multiple times if needed at no extra charge until they are sure they have handled our specific issues completely. That kind of customer oriented satisfaction to get the job done right no matter what even if it costs them a little is really hard to find in today's society, so it was very refreshing to hear that from the salesman & technician proving that the entire company is geared towards that mindset & outlook.

My experience with White Knight Pest Control has been extremely disappointing and unprofessional. The sales representatives are clearly not properly trained and provide misleading information just to close a sale. In my case, the sales rep, David A., assured me that a paste would be applied to all entry points of the home as part of the treatment. When the technician arrived, he flat out said that wasn’t true and had no idea why the sales rep would make that claim. This is not just a small misunderstanding—it’s blatant misinformation. The re-service policy was also misrepresented. The sales team told me I could request a re-service if I continued to have pest issues, but the technician clarified that they only do a minimal “spot check” in corners, not a full service. That’s not what was promised. On top of that, their product simply didn’t work—especially if you live in a rural or country area. Despite multiple treatments, I was still dealing with numerous ant piles, spiders, and other bugs. The service had no noticeable impact. To make matters worse, the cancellation policy is shady and misleading. I was told I could cancel at any time, but when I attempted to do so, the company tried to charge back the “discount” that the sales rep had applied to my account. This feels deceptive and unfair. The entire process—from sales promises to the actual results—was riddled with miscommunication, false claims, ineffective treatments, and contract fine print that was not properly explained. I would strongly caution others against signing up with White Knight Pest Control.

First experience with White Knight was incredible! Everyone we worked with was down to Earth and very knowledgeable about their services they offer. Laying out expectations, support when we need it most, and clear communication to answer any additional questions we have about pests even after they’re gone. We were able to have services completed the same day we spoke with our representative for White Knight, while Massey as a competitor scheduled us out later. We’ll definitely keep our eye out for pests, but so far so good! Bless you guys at White Knight, thank you for knocking on our door. 🙏 Update: Jeffery was well versed in the technical aspects of his job and the job he was performing for us. Very respectful and understanding, and was an effective communicator with both my wife and I. We'd be happy to have him back on our next pest control needs! Thank you so much!

Tim from White Knight Pest Control was fantastic! He arrived on time, was friendly and professional, and took the time to thoroughly inspect and treat our home. He explained everything in a clear and easy-to-understand way, and made sure we felt confident about the service before he left. Outstanding work and excellent customer service!

Jeff is hands-down the best exterminator we’ve ever worked with! He showed up on time, explained everything clearly, and went above and beyond to make sure our home was completely pest-free. You can tell he takes pride in his work—thorough, professional, and super knowledgeable. The results speak for themselves, and the peace of mind he gave us is priceless. If you need an exterminator who truly delivers, Jeff is the guy to call. Highly recommend