Aaron was so professional, knowledgeable, friendly, respectful, and efficient! He inspected my room for what appears to be cigarette/fabric beetles. I had some dead ones I kept in a tissue and he carefully put them in a sticky box as samples for further inspection and shared his initial thoughts while ensuring that a lab test would confirm the actual results (others who have come just looked at them, speculated, and said to take a picture and that they'd send someone else again *deep sigh*). After inspecting my room some more he finished up and gave me clear next steps. A few minutes after he left he gave me a call and said he might have an explanation for what's going on. He had checked his bug "bible" and showed me what he believed to be the culprit, how they may have gotten here, and what treatment would be needed. He again gave clear next steps and said he'd follow-up. Aaron was the third person who has come to inspect the issue (others were from a different company) and he was the only one who maintained outstanding professionalism and knowledge of the issue, and gave me honest peace of mind. Very grateful for this experience!! That man deserves a raise!!

Aaron could not have been any better. He was quick, friendly, and walked us through everything he was doing along the way. Would recommend him to anyone. We obviously hope to never see a bug again, but if we do, we will be calling Aaron 100%.

I got a visit from head inspector Aaron today to inspect for bedbugs. He is polite, personable and extremely knowledgeable on the topic. The inspection was quick and we’re now scheduling a treatment for my home. I’ll report back after treatment, but so far I’m a happy customer! My home was treated twice and I have no more bites! The ASAP team is knowledgeable, efficient and extremely kind. Tania and Gustavo did a great job on scheduling. Aaron and Josefina held my hand through the whole treatment journey. I am a very happy customer!

Daniel is my technician. His service is exemplary! I’ve used A Step Above Pest Control for over 2 years now. I have a monthly service, they are always on time, extremely knowledgeable, professional and caring about meeting customers needs. I highly recommend using their business.

Great job, she heard my concerns and explained how and what i need to do to help combat my pest problem. She did a great job even with just one spray. Thank you so much! Will be recommending to anyone who needs it and will use this company again if needed