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We used Animal Wildlife Trappers in 2017 to remove critters in the attic. The guarantee is 3 years. In 2024, we had the same issue. They promptly took care of the problem. We saw rats around the home, then we reached out for a follow-up. They were prompt in coming to our home: setting traps etc. then returned a few days later to see if any activity. Thankfully nothing got into our home. They gave us solutions for the exterior which is not part of their scope of work. Highly recommend this company. They also have great service and keeps the customer informed.
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Harrison came out when we suspected we may have had some critters in the attic. Great news that we didn’t, but excellent customer service and he answered all of our questions. If anyone has any animal Issues, we highly recommend Animal Wildlife Trappers!
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The services they offer sound “worry free” at the time they’re being offered but do not fall for it. This company will do the bare minimum and does not posses the level of expertise they charge for. We hired this company to remove squirrels from our attic that were entering through a soffit vent on the backside of our house. There was a squirrel that we observed entering & exiting as well as a visible nest sitting on the existing screen vent. We paid nearly $1600 for this exclusion service which comes with a three year warranty. As part of this service, I’d say (I’m being generous) around $400 of materials & labor was used to secure the access points. Math tells me that the other $1200 we spent was for their “expertise & service” when dealing with the problem. When the technician was sealing the property, I asked several times if they plan to remove the nest to which they responded “no, it looks like an old nest. If there were babies there, we would know” to which I obliged. After the job was complete, in the hours following I noticed an adult squirrel chewing a hole in the side of our home, causing the damage which we hired them to help avoid. I immediately called the office when I spoke with a manager who informed me that this was normal & part of the process. During this call she assured me that there were no baby squirrels present in the attic and even bragged that the squirrel trying so desperately to enter was “evidence of how good of a job they did” keeping them out. Per her recommendation, I spent the rest of my Friday evening chasing off the squirrel with a water hose as I watched my home continue to be damaged. When I woke up the following morning, the squirrel was back and continuing to damage my home (there was also now a downed cable line that they had chewed through). Upon further inspection, I could see a baby squirrel foot and tail dangling from the newly formed gap. I immediately called their office to inform them of the situation where I waited over 6 hours for a return call. During this time, I had no choice but to remove the metal paneling they had installed and remove the baby squirrel myself to avoid further damage. A great way to spend my Saturday morning after hiring a company to take care of this issue for me. When speaking again to the manager later that day, they took 0 accountability despite my numerous questions around having babies in this attic. No offer to repair the damage caused by their negligence, barely an apology. This company seems to do a good job when “things go right” but struggles with customer service when they fail you as a customer. Be wary, there are other companies that offer similar services who will offer solutions when things go wrong. This is not one of them.
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I recommend this company to anyone and everyone who is not sure where to start. I had squirrel problem for last three years and I tried few different companies but no one was honest, Professional, reasonable and effective like these folks. They helped me a lot I must say and they know the work very well. My house and attic is huge and bit complicated but they sealed it and removed everything from inside. Whenver I felt emergency, they scheduled me next day or so and solved the issue. Overall I give them more than 5 and yes I will continue using them for the future and recommend them to everyone. Specially thanks to Woody and Alden for being great help.
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This company provided great and timely service. Had issues with several squirrels living in my attic, and our assigned rep Woody was great at explaining the process and to my wife ( I was out of town) and then sealing all potential entries and setting the necessary traps. In a matter of weeks the problem was solved and the work is warrantied for 3 full years. I fully reccomend AWT and particularly our technician Woody. Overall 5 stars!
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Woody was able to address some issues with our roof returns to seal our roof returns and remove any little critters that had previously managed to find their way into our attic. He was personable, knowledgeable, and honest. I’d highly recommend his work.
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Woody is a very nice, selfless man. He was servicing another apartment at my complex when I asked him for a favor. I needed to retrieve something on my roof and didn't have a ladder. Woody did not hesitate, came over to my building, got out his ladder, and climbed up to my roof for me. I appreciate the help, Woody!
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Kudos to Woody and Harrison for their professional and friendly demeanor when assessing and addressing the opossum issues in my attic and around my Winter Garden home. Harrison provided the initial inspection and assessment of the situation, and offered a friendly, fair and comprehensive estimate. Once the work order was authorized, Woody came to service my attic and roof area, which had been visited by opossums and, likely, racoons and squirrels as well. Woody was polite and professional, and he explained everything he needed to do in detail before doing it. This set my mind at ease, and made me feel more confident about selecting your company for this project. He made three separate visits to my home within the month to complete the service and ensure that the animals were safely kept away from any potential entrances. Woody and Harrison both provided photos from their inspection inside the attic, and of the areas that needed to be serviced on the roof and other areas. My conversations with both men were informative, and I feel confident that Woody’s work in particular will help keep the critters out of my home for the remainder of the three-year warranty. Thank you for your patience, professionalism and excellent service. I am happy to recommend Animal Wildlife Trappers to my neighbors and friends.