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Reviews
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Beware of this company – they are a scam! I scheduled an appointment for pest control at my house, arranged by Leah from the new business department. She quoted $325 for the initial service, which included only the exterior and garage, with subsequent services costing around $60-$68. However, she was not transparent about the pricing structure. It turns out that even for bi-monthly service, the cost is ~$60-$68 monthly, effectively making it $120 per service. This deceptive tactic is used to make the service appear more affordable upfront. Leah never clarified this, despite my repeated inquiries about the bi-monthly service costs. The service itself is grossly overpriced for what they provide. Nathan, the technician, spent less than 30 minutes at my house, during which he inadequately cleaned spider webs and performed the treatment. The spider webs were not thoroughly removed, and Nathan's excuse was that subsequent services would improve the situation. Two haystacks above my front door were left untouched, despite our explicit request for their removal. I had to call Leah again to send Nathan back, insisting that I would not process the payment until the job was completed. He returned and removed only one haystack, claiming he didn’t realize there was another one, even though they were in close proximity. Overall, Nathan's work was subpar, and I do not recommend him or ATCO. They are dishonest, and their service quality is exceptionally poor.
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On time, knowledgeable, friendly and effective. Nothing but good feedback and praise for the work from Novale and ATCO Pest Control at our beloved Mill Valley Scout Hall. I would highly recommend.
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Omar is very thorough about his work. He performed limited inspection of my house for termite infestation, took pictures and reviewed everything with me. He patiently answered all questions I had and I found him very knowledgeable about the situation.
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Avoid these people at all cost and don’t trust online reviews — they lure customers to leave positive ones (see screenshot). They have no clue how to manage vermin. Hired to get rid of heavy vole infestation in my garden and they caught 1 (one!) in 4 months… $750 install + $160/month, you do the math if they are worth it. Every time there’s an excuse for why they haven’t been able to improve the situation.
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Joel R was very knowledgeable, took the time to explain and had a great plan. All of these traits gave us the calm we needed to make a decision on how to proceed with our little visitors so they never want to come back! Great job Joel!
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Excellent service from D’Antwon. He was on time, knowledgeable, and very detailed with the treatment. The results were quick, and the whole process was smooth from start to finish. Highly recommend!
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Ian was outstanding and exceeded our expectations. He was knowledgeable, thorough, and covered everything for us. We were very impressed and grateful.
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Ian has consistently been super great. Patient, takes care in going through all the details, and does a great job in explaining everything to us too. He's a genuinely nice guy and I feel very comfortable trusting him with all the help he's given us!
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Just signed up with ATCO pest control to protect my home from ants and spiders. Joshua my technician was informative, expeditious, and kind. I had a great experience and I am looking forward to future visits and a pest free house.
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Had a fantastic experience with D’Antoine from Atco Pest Control. He was friendly, professional, knowledgeable, and right on time. Couldn’t have asked for a better experience—highly recommend!
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I use ATCO Pest because it’s local, I get solid tech service, and if I have an issue, they can be here within the week. We live in a spider typhoon, so having them out bi-monthly keeps everyone happy!
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Anthony did a great job, greeting us and communicating from his arrival. He made sure to remind us to keep our pets indoors, which was appreciated, and did a Thorough job around our home. Thank you Anthony!
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D’Antwon was professional, knowledgeable and did a great job explaining the steps he was going to take prior to servicing my home. I would definitely give ATCO a call again!
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I have been working with Atco for my father's house for 6 months. I contracted with them for rodent exclusion in the basement. They did an inspection, some mitigation repairs and set traps. Months later mice were still being trapped in the vacant house. There have now been 3 inspections, multiple visits to empty traps and still I am not confident they are gone. I do not live nearby and can no longer check the traps myself. Atco wants to charge me $75 per trap check even though this should have been finished months ago. I do not recommend them and neither will my real estate agent who initially sent me their way. 1 star for coming when they say and being polite.