Banner Pest Services

4.5
  • 2380 Qume Dr D, San Jose, CA 95131, United States

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Reviews

4.5 Out of 5.0
  • Kris xyrus Hernaez
    Oct 07,2025

    I had a really great experience with Banner Pest Service! From the initial call to the actual treatment, everything was smooth and professional. What really stood out was Ian. He was super knowledgeable and took the time to explain everything he was doing, which really put my mind at ease. He didn't just spray and go; he actually inspected the areas of concern and addressed them thoroughly. I've used other pest control companies before, but Banner Pest Service, especially with Ian's expertise, is definitely a step above. I highly recommend them! My house is pest-free, and I'm a happy customer.

  • Beatrix Benavent
    Oct 07,2025

    Ronnie was great! He understood we needed extra time to get our cats in carriers and out of the house, and he was understanding and patient about it. He explained that the chemicals were non-transferable after two hours, which made us feel safe about our pets being in contact with the treated areas. We haven’t seen ants in our studio, so that’s great news, and cats are grateful as their dry food is now ant free!

  • Silvio Dobrovat
    Oct 07,2025

    I had a terrible experience with Banner Pest Control and would not recommend them. I booked a termite inspection for my mother-in-law’s home, where she cares for her elderly, bedridden mother. I paid $200 for an in-depth inspection, including the crawlspace, but the first technician didn’t even go under the house and seemed clueless. We had to request a second tech, who found live termites and recommended a $2,000 treatment, which we approved. Scheduling was a nightmare. I called ahead to confirm the treatment was safe for my mother-in-law’s bees, but it took a day to get a vague response about blocking foundation vents. She moved her bees as a precaution, only for the office to call the morning of the appointment saying the tech was sick. They tried to reschedule us a week later, despite the major inconvenience of rearranging everything. After pushing back, we got a next-day slot from 2-4 PM. The tech never showed up, and by 4:30 PM, the office had no answers. The next day, they claimed the tech knocked for 30 minutes and tried calling—completely untrue. My mother-in-law and her bedridden mother were home the entire time, and we had no missed calls. The office staff was polite but utterly failed on follow-through and professionalism. The lies to cover their mistakes were unacceptable. I’m shocked they have so many good reviews. Avoid this company at all costs.

  • Valencia
    Oct 07,2025

    Excellent service! Pedro was professional, on time, and very knowledgeable. They quickly identified the problem and explained everything clearly. Since their visit, we haven’t had any issues, and I feel so much more comfortable in my home

  • Haniya Cabsaran Sinoding
    Oct 07,2025

    Banner Pest Service did an excellent job at our place. Ian was on time, thorough, and very respectful. He checked every detail and made sure we understood what was being done. I really appreciate his hard work and the peace of mind it gave us. Thank you, Ian!"

  • Jacob Mata
    Dec 06,2025

    I recently had the pleasure of working with Alex from Banner Pest Control, and I cannot recommend him enough! He arrived early, which was a delightful surprise. His knowledge about rodent issues was impressive, and he quickly identified areas of access in our charming, albeit quirky, Victorian home. Alex was not only professional but also friendly and respectful throughout the process. He efficiently handled the situation, leaving me feeling confident and relieved. Thank you, Banner Pest Control, and especially Alex, for your outstanding services.

  • Fenix Trion
    Dec 06,2025

    I’ve had a great experience with Banner Pest Services. From the moment I called, their customer service was friendly and responsive. Anthony, the technician who came to the property, was absolutely fantastic. He arrives right on time, explains the entire process clearly, and made sure I understood what he was doing every step of the way. Anthony is always professional, knowledgeable, and goes above and beyond to make sure the job was done thoroughly. He even gave me helpful tips to prevent future issues. It's rare to find a company that truly cares about its customers and takes pride in their work, but Banner Pest Services and Anthony definitely do. I highly recommend them to anyone looking for reliable, effective pest control!

  • Suresh Agarwal
    Nov 14,2025

    The best way to tell how good the service is the work under warranty. They came inspected and did the work within days, Angel came by and he was done in minutes. He is quick, very knowledgeable and reliable from initial inspection, secondary inspection and treatment under warranty. Thanks Angel and Banner to keep such great staff.

  • Lee Stone
    Nov 14,2025

    Wow, what an incredible experience from top to bottom. Everyone I spoke to was so friendly and personable: from the person who scheduled our WDO inspection, to Tom our technician who called to let me know he was running ahead of schedule and could come earlier in the day, to the nice office coordinator who let us know our house key wasn't in the lockbox, back to Tom who was incredibly gracious when we let him know our realtor had changed the lockbox that morning and were sending someone to get him the key. The inspection was thorough, professional, and reasonably priced. Letting you know now folks, *this* is the company you want for all of your pest needs. Hands down, no questions.

  • Amanda Beaver
    Dec 02,2025

    Considerate, communicative and friendly are probably the best way to describe my experience with Selvin. I was mortified to learn on day one in my new apartment, there was a pest problem. Selvin came in, asked questions regarding what I was seeing, what my concerns were and guided me through the process. After treatment, he communicated with me regarding returning home, things to expect in the upcoming days and the treatment timeframe. This definitely helped put me at ease. I no longer feel like I just made the biggest mistake of my life. I definitely recommend this company and special shoutout to Selvin!

  • Meredith H
    Dec 06,2025

    I recently had a general pest inspection done and was extremely impressed with the quality of service. The technician arrived on time, was professional, and took the time to explain everything in a clear and helpful way. Anthony thoroughly inspected all areas of my property and pointed out potential issues I would have never noticed on my own. What really stood out was his attention to detail and genuine care in making sure my home was protected. The report was easy to understand and gave me peace of mind knowing exactly what was going on. Overall, the service was efficient, reliable, and exceeded my expectations. Highly recommend to anyone looking for a thorough and trustworthy pest inspection!

  • Kevin B
    Dec 06,2025

    Anthony from Banner Pest Services was outstanding! He showed up on time, explained everything clearly, and handled the job with real professionalism. He was friendly, knowledgeable, and made sure every concern I had was taken care of. The service was fast, thorough, and you can tell he really takes pride in his work. I highly recommend Anthony and Banner Pest Services to anyone who needs reliable pest control. Great experience from start to finish!

  • Ljay
    Dec 06,2025

    Ask for Angel Torres’s you won’t be disappointed! He was professional, explained to me what my problem was and very detailed, quote was fair and did an awesome job! Highly recommended! Picture that Im posting is where I had a termite problem!

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