Very unhappy with our experience. The exterminator came and seemed like he didn’t even want to do anything. We had a squirrel in our living room and my husband and I were looking everywhere for it and taking apart the couch etc and the gentleman who came was reluctant to do any of it. Unprofessional and we didn’t catch the squirrel. He seemed like he was in a hurry to leave. EDIT: November 28 The company called us and sent their A team, and within a few hours they arrived and removed the squirrel in the live trap. I am editing my review to 5 stars, as I felt they made every effort to rectify the situation. Thank you!

I had an issue with water bugs in my apartment and called for help. Michelle assisted me over the phone and was incredibly kind and understanding. She sent a technician named Ali, who was not only professional and knowledgeable but also went above and beyond to resolve the problem. Both Michelle and Ali provided outstanding service. I highly recommend this company to anyone dealing with pest issues—they truly care and get the job done right.

This company is a gem!! The rare find, the needle in the haystack. I’ve been using them for three years and each time is a pleasant experience. Qassim and crew are ALWAYS the kind, courteous, respectful and responsible. Not only that, but they are extremely knowledgeable, and work ridiculously hard to get the job done. And they always. GET THE JOB DONE!! If it wasn’t for this company, I would have raccoons living in my crawlspace as permanent roommates.

I've used a lot of different extermination companies throughout my life and I have NEVER come across a tech as dedicated, knowledgeable, and caring as Hector. He went above and beyond to address our building's rodent issue, looking for, finding and filling ever nook and cranny in my apartment that a mouse could even consider accessing. He is communicative, knows his stuff, and is extremely thorough. Hector is a consummate professional with a strong work ethic and really cares about problem solving. If you have a rodent issue, ask for Hector!

This company is exceptional! More than 5 stars. I had a raccoon issue in my backyard in Brooklyn. I purchased a trap from them and they told me exactly what to do. Within a couple days the raccoon was captured. They came early in the morning, removed the trapped raccoon, and disinfected my backyard! I definitely recommend them! Courteous, kind, and helpful! Thanks again!