On a recent Wednesday evening around 8PM, a representative from Cima Solutions was actively soliciting in our neighborhood in Murfreesboro, despite our entrances being clearly posted with No Soliciting and No Trespassing signs. When I first approached him, I politely informed him that our neighborhood does not allow soliciting and even showed him a photo of the large sign he had to pass upon entering. He acknowledged he was soliciting and claimed he hadn’t seen the sign. I made it clear that he was now informed and expected to leave. Instead of leaving, he told me to “have a nice day” and continued on to solicit at several more homes on his Segway. I caught up with him again shortly afterward and he insisted that they were permitted to solicit in Murfreesboro. I called our HOA manager on speakerphone during that conversation, who confirmed that solicitation is only permitted in non-posted neighborhoods, meaning he was in clear violation. He said he was only visiting homes with lights on to avoid disturbing anyone, particularly families with babies. I explained that a lit home doesn’t mean it’s an appropriate time—ringing the doorbell or knocking can easily disturb sleeping children or trigger barking dogs. He admitted they typically stop when it gets dark, and by this time it was so he called for someone to come pick him up. On top of that, he rode his Segway through yards, which left noticeable grooves in the wet grass. These signs of property damage were visible in several areas and were particularly frustrating given recent rainfall and soft ground. Several neighbors posted similar concerns and Ring footage on our neighborhood Facebook group, with many expressing frustration at how he behaved around their homes until told to leave. This experience was disappointing and unprofessional. I hope Cima Solutions will take this feedback seriously and ensure their representatives are trained to respect posted signage, property, and residents' privacy moving forward.

We just had our first visit with Cima Solutions, and I’m very impressed! Josh was very friendly, professional, and thorough. He explained everything clearly and did a great job. I also want to mention the owner, who I spoke to on the first day, also very friendly and professional. Great experience overall. Highly recommend!

Josh did a great job on our initial service. He went over everything before he started and detailed everything he found when he was done. Very professional and knowledgeable about the products he was using. Josh is top of his profession and represented the company very well. Highly recommend this company, good price, great service and Brice is an honest and excellent sales person. Everything he promised, Josh delivered!!!! Rare to find a company who truly delivers the customer service they promise, but Cima does.

Josh from Cima Solutions did an amazing job servicing our home. He was meticulous! SERIOUSLY THE BEST SERVICE WE’VE EVER HAD! HIGHLY RECOMMEND!!

We called Cima to treat our new home and within 2 days Josh came out! He is very knowledgeable and treated both inside and outside and gave us some advice on how to handle our wasp problem. We would recommend Cima and Josh 10/10 for your pest control needs!