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Reviews
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I’ve had a great experience with Command Pest Control! The technicians are always professional and friendly. They thoroughly explain the treatment process and really take the time to make sure everything is done right. Highly recommend them for reliable and effective pest control services. Shout out to Jay and Lane for their great customer service!
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Micah is the best!! So polite! Always asks if scheduled service time is good for me and reschedules if not.
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Micah is the best!! So polite! Always asks if scheduled service time is good for me and reschedules if not.
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Cody is awesome!! Our property has seen quite a few different techs and he has by far gone above and beyond! I'm always completely satisfied with his service.
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Cody is awesome!! Our property has seen quite a few different techs and he has by far gone above and beyond! I'm always completely satisfied with his service.
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The service tech, Jay, is great. He shows up on time and provides exceptional customer service. They did such a great job on my termite protection that I hired them for pest control too. And, that went very well also so I then hired their lawn service company, Fairway Lawns, to treat my yard. Again, very positive results as my yard hasn’t looked this good in years. I highly recommend this organization.
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The service tech, Jay, is great. He shows up on time and provides exceptional customer service. They did such a great job on my termite protection that I hired them for pest control too. And, that went very well also so I then hired their lawn service company, Fairway Lawns, to treat my yard. Again, very positive results as my yard hasn’t looked this good in years. I highly recommend this organization.
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This company performed our yearly termite inspection in January 2023. Our inspections are generally due in June, but they were late by six months that year and blamed it on Covid. We were under the understanding from them that because our annual inspection was in January, our next renewal date would be in January. On September 15, 2023 we received a certified letter telling us that as of September 5, 2023, our policy was cancelled due to being "unable to complete the annual inspection." When I called to inquire, the representative told me the company had backdated our January 2023 inspection to June of 2022 to account for the late inspection. I then asked why they were unable to complete an inspection in June of 2023 if that was the renewal date, and why we weren't notified before they cancelled our policy. She offered to put me on auto-pay so we wouldn't "forget" to pay our bill, and said that it was impossible to notify every customer about renewal dates. Between the backdating and the two consecutive years of late inspections, I would stay far away from this shady company. Edit 9/18/2023: I messaged Command through their website with my customer number, service address, and telephone number associated with my account in response to this review. I am unable to login to my account online because my policy has been cancelled, and the above mentioned customer service phone call wasn’t helpful. I look forward to hearing a response.
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This company performed our yearly termite inspection in January 2023. Our inspections are generally due in June, but they were late by six months that year and blamed it on Covid. We were under the understanding from them that because our annual inspection was in January, our next renewal date would be in January. On September 15, 2023 we received a certified letter telling us that as of September 5, 2023, our policy was cancelled due to being "unable to complete the annual inspection." When I called to inquire, the representative told me the company had backdated our January 2023 inspection to June of 2022 to account for the late inspection. I then asked why they were unable to complete an inspection in June of 2023 if that was the renewal date, and why we weren't notified before they cancelled our policy. She offered to put me on auto-pay so we wouldn't "forget" to pay our bill, and said that it was impossible to notify every customer about renewal dates. Between the backdating and the two consecutive years of late inspections, I would stay far away from this shady company. Edit 9/18/2023: I messaged Command through their website with my customer number, service address, and telephone number associated with my account in response to this review. I am unable to login to my account online because my policy has been cancelled, and the above mentioned customer service phone call wasn’t helpful. I look forward to hearing a response.
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I’ve had a great experience with Command Pest Control! The technicians are always professional and friendly. They thoroughly explain the treatment process and really take the time to make sure everything is done right. Highly recommend them for reliable and effective pest control services. Shout out to Jay and Lane for their great customer service!