Until their most recent termite inspection I never had an issue with DA Exterminating. A few weeks before they were scheduled to check on my building, I had a new fence built on my property, and the installers had to remove a termite bait station. This has happened before and the inspector from DA reinstalls the trap. I got a call before the inspector was scheduled to arrive and I mentioned that I was stuck at work and couldn't be at the property. He assured me that wasn't a problem and said he'd call me afterward. I never got a call, and when I got home I saw the missing bait station was still uprooted. Must not have been inspected! Maybe he got tied up and he'll call me later to reschedule. After a few days I called and left a message asking if an inspection had happened yet. They sent an email with a report showing a clean bill of health, with all termite stations checked and 100% of them looking good. I looked outside and that bait station was untouched, just laying on the ground where it had been since the fence guys pulled it up. How could all my bait stations have been checked if one of them wasn't even installed? I called and wanted an explanation. I was told a supervisor would be in my area later that week and he would come by and check up on my building, and that he would be able to answer my concerns. No supervisor ever showed up and no one has communicated with me since. My assumption is that they never even did an inspection, and just faked the report when I asked. Now that I've called them out on this, they're blowing me off. The crazy part is that if I hadn't put that fence in place I would have trusted that their report was right and that my building was safe from termites. Clearly I have to cancel my contract with DA and find a more trustworthy company. Update: After this review was posted, DA quickly responded and offered to make this right. Ultimately I decided to take my business elsewhere but they were prompt to refund me what I spent on the most recent contract renewal. For this I am grateful, and I think it's worth sharing that even though I was an angry customer who had shared a negative review, they were courteous and proactive. Maybe my experience was just a fluke.

I inherited a termite contract with DA Exterminating as part of buying my first home. When it was time to renew the termite contract, the front desk staff was extremely helpful answering all my questions. A big shoutout to Anthony, who handled my annual inspection and bait refills. He was extremely thorough and took the time to explain everything he was doing, which gave me real peace of mind. His attention to detail and insight into preventative care were greatly appreciated. Highly recommend DA Exterminating if you’re looking for reliable and knowledgeable termite protection!

A while back I was making calls to local exterminators to get a quote to treat an oak tree on my property for termites. I called DA Exterminating, their people were somewhat short/rude on the phone and refused to even proceed with my quote unless I; 1) scheduled a service call to confirm my oak had termites (it literally had them coming out of its trunk, don’t need an expert and call out fee to diagnose that) 2) Then wanted a whole home contract 3) Then and only then would they give me the price to treat my oak. Solid nope, I’ll never do business with a company that has an approach like this. Seems like an aggressive business model. Highly suggest you find a small local mom and pop outfit, like I did in Harahan (JPC Exterminating) literally got a quote over the phone, a scheduled treatment date and that was a wrap. Simple no fuss transaction. No contract BS talks as DA was pushing. *edited since DA’s response. As you can see they will force you to enter a contract even for a tree that’s no where near other structures. Just a stupid business grifting model.

I’ve been using DA Exterminators for a few years. I can honestly say that I am very pleased with their services. I have not had any termites or any other pests problems. I like how they remind me when it’s time for my home to be serviced!

Working with DA has been great. I found termites in my front room and called them for help. They've been great to work with. Walter is coming monthly to check the baits and he's been very patient with all of the questions I have. I highly recommend DA.

Scott was very friendly and put me at ease immediately. he was quick, clear, and understanding. He came to spray for roaches/bugs.