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Reviews
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John Mitchell was my service agent today , he's always very friendly and professional. Does a wonderful and truly cares about helping us resolve our pest issue . He went out of his way to stop by today and fog. And we are highly satisfied with his service.
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Jamar is very personable and professional. He addressed all our concerns and is providing photos of the work. He worked hard and left me with the feeling that we were lucky to have him as our technician. Jamar seems to be quite an asset for the company.
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Morris, the FL Pest Control Tech, came out this morning and did an excellent job explaining how my dwelling was treated. He was thoughtful and prompt for the morning appointment, even called 30 mins ahead. I feel confident that the 365 plan is going to be a success. Very happy with the level of service!!
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Exceptional service, would highly recommend. David did my inspection and was very straight forward and honest. Morris came out and did our treatment and was thorough and professional.
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I can’t recommend The Rodent Pros enough! I found a mouse behind my oven and they were able to send someone out within the hour. Chris was incredibly knowledgeable, kind, and thorough; He not only trapped and removed the mouse, but also identified and sealed up potential entry points to prevent future issues. Excellent service, fast response, and true professionalism. Highly recommend!
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Had Steve over today for my regular appointment. He was friendly, efficient, and professional. It’s so nice to feel comfortable with the people helping in your home! Thank you again!!! I’m glad I keep using this service. Knowledgeable about pests too!
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Had an appointment with William today and was by far the most lackluster/nonchalant/unmotivated individual that could represent this company. Despite the initial request that both inside and outside would need to be treated he still tried to avoid spraying inside/garage areas. After pointing out wasp nests he extended the telescoping pole, couldn’t reach it, and said he couldn’t do anything and offered no solution. It was pointed out others have treated the same area previously and he smugly stated wasn’t his issues. I requested he then get a manager to discuss a solution and he said I could call, stated he wasn’t going to stay and left. Both my wife and daughter have interacted with William and experienced similar issues with him. Received the “receipt” which was signed “N/A” and stated he treated the wasp nests with a spray which is a lie/fabrication. I called the line and asked to speak with a manger, told they’d call back in the order the call was received. It’s been 4 hours and nothing yet… Not sure why we pay for such horrendous services and will likely have to cancel.
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Morris was absolutely fantastic! He arrived within the scheduled time frame and immediately made us feel at ease. We’ve been dealing with an ongoing ant issue, and he thoughtfully walked us through two different solutions, explaining each one clearly. His knowledge and expertise were incredibly reassuring. On top of that, he went above and beyond by removing all the spider webs from our oversized patio, something we truly appreciated. Before leaving, Morris took the time to recap everything he had done, ensuring we understood the full scope of the service. Overall, he was exceptional. Every technician we’ve encountered from this company has been consistently respectful, professional, and highly knowledgeable. Highly recommend!