Lance called, showed up when he said, ”not the all-day cable guy hours”! Very courteous, listened to my concerns about everything, responded with he’d do his best to address everything… Gave me lots of info so I didn’t have any Q’s @ the time, “that’s rare!”! He mentioned give it 10-14 days for everything, I’m happy to wait especially when someone has chose to be vigilant about they’re task. When finished asked if anything else, said to call with any questions or issues & would be happy to return!

I am not a customer, and after my experience, I never will be. Their salespeople are incredibly pushy and simply will not take no for an answer. A representative came to my door and, after delivering their initial pitch, I said, “I am not interested.” Instead of respecting my response, the salesperson just repeated the pitch. I had to state that I wasn’t interested several more times and eventually had to say, “Please leave,” *multiple times* before they finally did. Very unprofessional and uncomfortable experience. EDIT: I decided to call their office after leaving this review and they apologized and said they would talk to their sales team. I sure hope they do. EDIT 2: The insight support rep I spoke with asked me to describe the sales guys, which I couldn't, so I went for a walk after and took the included photo of one of the two pushy sales guys.

Jordan is always so kind, listens to us and gives proper advice. He does a thorough job and with a smile on his face. My son enjoys pest control days also as he’s very kind to the kiddo and animals! We appreciate y’all very much. Thank you Jordan and thanks insight! :)

Matt is cordial, knowledgeable and has a great work ethic it would have been if the company allowed him more time on this visit to not only do our crawl space inspection, but also to do the external perimeter today. But he’ll be back in two weeks to accomplish that task. We look fwd to his return as he’s a huge asset to the business.

Vin knocked on our door before he started. He politely explained he would be in our yard to complete the treatment for today. He just wanted us to know that he would be walking around. He was fast and thorough. Thanks Vin!