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Reviews
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I called 5 pest control companies in our area and they were the most courteous, had the best price and were able to add our house to the schedule that very day. The service provider did a great job going over everything he did and what to expect. They are a small company, not a big chain, which I prefer. I highly recommend them.
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I had wasp nests in areas I couldn't reach. I called a few places and they were absolutely ridiculous with their prices. I did have the opportunity to speak with Jeff. He ask for a few photos before stopping by and quoted me a price and he honored it when the work was done. His associate Raul was knowledgeable and gave me some pointers. I'm glad to have found them.
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jeff was fantastic. friendly & professional. i made a late day call and he was able to come out the very next morning and take care of a wasp problem we were having. he took care of it quickly and calmly and it made me feel at ease. thank you so much for your help!
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Amazing service! We've been with Malang Pest Control for 8 years now, and we've never had a problem. Jeff called me personally a few weeks ago to ask how we were doing. Just a great business!
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I normally don’t write reviews, but my experience with Malang Pest Control was extremely disappointing and needs to be shared. I hired them specifically to treat for spiders, yet the service was ineffective. After their visit, we continued to find spiders inside our home, and multiple members of my family were bitten. I even took photos of the bites to show proof. When I called to discuss the issue and request a resolution, instead of listening, the representative became unprofessional and argumentative. After calmly explaining the situation, I was told I was being “rude” and “gross” simply because I mentioned the spider bites. The representative then hung up on me and threatened to send me to collections — despite the fact that the issue was never resolved and the service did not work as promised. A business should stand behind its work, maintain professionalism, and treat customers with respect — especially when dealing with health and safety concerns. Unfortunately, that was not my experience with Malang Pest Control.
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Great company. Jeff was so accommodating in such short notice. I called for the first time, got an unbelievable low quote and a technician was out within a couple hours. Malang Pest Control was the cheapest quote I received out of 8 other companies I called. And the only company that answered my call and got back to me right away. The service technician was super nice and very knowledgeable. He took time to go through my house inside and out thoroughly with the ant bait everywhere there were ants. Even though it has been raining, the ants are disappearing. I am very pleased and will continue with their services.