Very happy with the attention and service we have received. Someone was able to come to our apartment to assess our cockroach problem in just a of couple days. Jonah was extremely helpful and kind and was very thorough. They set realistic expectations and made a plan to meet our specific needs. We are so grateful for their help in managing this problem!

What prompt attention and accurate identification and information! It's not everyday you find a company that cares about their clients more than making an extra buck!.... So much respect for the MMPC team and their professionalism! Highly recommend! ...now I can stop freaking out, our carpet beetle issue resolved & peace of mind is everything!

MMPC is an incredibly knowledgeable, trustworthy, and supportive company. I first reached out to them for insect identification support years ago when I lived in NYC and was so impressed by their professionalism, detailed assessment, and kindness. Just knowing this company was nearby if additional services were ever needed gave me peace of mind. After moving, I've reached out again through their amazing pest ID page and again, my experiences have been very positive. The team has taken the time and care to support me with ID questions and offer their expertise and support. Dealing with pests and/or concerns about a possible issue can be so stressful, and it means a lot that this company treats clients with genuine kindness. I have no doubt that they are excellent in all the services they provide. I can't recommend MMPC highly enough!

ASK FOR DIEGO!!! I know nothing about exterminations. I had 2 squirrels throwing parts in my roof.. yes, literally IN MY ROOF. You can hear them running around from the inside of the house. I had a consultation and a tech come out and they did some patches but I needed more. I heard the squirrels still. Diego came to my house and did an OUTSTANDING JOB. He scoped out the issues and was very knowledgeable. He told me where they were and how they get in and out. Within minutes they were gone! He patched up the enter/exit spaces and cleaned up his stuff and was on his way. Very efficient worker. I hope someone from the office is reading this. He’s a clean, hard worker and worth EVERY PENNY He makes. Hes the second tech and this is my first review. I highly recommend this company and ASK FOR DIEGO! Especially with squirrel issues. THANKS for sending a true professional to my house. PROBLEM…..SOLVED!

Samuel and his partner were amazing. We’ve had an ongoing issue with mice in our apartment. He and his partner came in and carefully cleaned and sealed our entire apartment from floor to ceiling. Their attention to detail was incredible and they worked carefully around our space.

Great Response! We had a sudden infest of small unusual flies on our kitchen walls and ceiling and could not figure out what these list flies were. I took some pics and sent them in, and the next day I had an explanation and options for treatments! The Representative, Gen Tutor, replied very quickly and was comprehensive and informative! You just cant ask for better service! Thank you!

Unless you've ever experienced bed bugs you can't imagine how traumatic they are! Unfortunately, like many travelers, we picked up some on vacation. Not wanting to get our place bombed with chemicals, we contacted MMPC. There was a delay of several days from the inspection to treatment, which was nerve-racking. However, Diego and his helpers Derek and Jonah went beyond expectations by being respectful of our property, make sure our home was thoroughly treated, and set us up with comprehensive aftercare instructions. Our piece of mind was worth the higher price. Thank you!

Having a great experience working with MMPC! Kevin came by for a walkthrough and was incredibly knowledgeable, thorough, and realistic about what could be done. He took the time to explain where the problem was likely coming from, gave us clear recommendations, and even followed up with a super detailed write-up. Really appreciate how helpful and straightforward the whole process was!

Having issues with mice. The company sent a gentleman named Simon to do the initial inspection assessment and he seemed to do a very thorough job. He identified multiple holes throughout my entire apartment and laid down traps and bait. He was very nice and I hope the follow up appointment to patch the holes goes just as well!

We recently had a bee issue in our backyard, and it was starting to become a real concern for our family. Sam came by right away and was incredibly knowledgeable and professional. He took the time to explain what was happening, what needed to be done, and how to prevent the issue from getting worse. His calm and confident approach immediately put us at ease. The service was prompt, efficient, and handled with great care. We really appreciated how thorough Sam was in making sure everything was addressed properly. It’s not easy to find someone you can trust with these kinds of problems, but Sam went above and beyond our expectations. Thank you for the quick response and excellent service! We will definitely be using this company again in the future and highly recommend them to anyone dealing with a similar issue.

John from MMPC is very knowledgeable and professional. I saw online that the company does a FREE bug identification! It was a late Saturday afternoon when I reached out for help and John immediately returned my request! He asked me further questions and requested more pictures to be sure of identification. Great help!!

I noticed an insect on my clothing the day after staying in a hotel and reached out to MMPC in a panic for help with identification. They were very fast in getting back to me, were both helpful and knowledgeable and provided wonderful photos and descriptions of the various stages of bed bugs. They identified what they thought was the insect and suggested that I get in touch with a local pest control agency if I was still concerned. I could not imagine a better service for insect ID and advice.

I was initially attracted to MMPC as I had learned from research that heat treatment is very effective in eradicating bed bugs. However, when MMPC recommended the heat treatment, Gen, a representative from the company, instructed me to empty the entire room completely. This entailed removing the bed, nightstand, dresser, everything from the room, even the carpet. When researching bed bug eradication by heat treatment, you will see that this is the exact opposite of what is recommended by professionals. Unfortunately, I followed these instructions. Ultimately, this cost me $2000 as I paid $800 for a company to remove the carpet and $1200 for a different company to re-install it, all of which was entirely unnecessary. I also paid over $3000 for removal of the furniture and personal belongings as well as Vikane treatment of the removed personal effects. Additionally, MMPC was going to charge $4000 to heat up an empty room! I pushed back on this, and instead of doing the heat treatment, Kevin decided that ULV and Wall Void treatment would be best. In layman’s terms, this is just chemical treatment. Chemical treatment takes a long time, requires at least two to three applications, and is not very effective in eradicating bed bugs from an apartment. I had reached out to MMPC specifically to avoid chemical treatment! As I had already invested time in removing the furniture, thinking that they would have better options available, I decided, against my better judgement, to just go forward with their recommendations. When I spoke to Gen to confirm the treatment, she informed me that they were only going to do treatment in the bedroom. However, when Rico showed up for the treatment, he said that he had been told by Gen to do a full apartment treatment. This wouldn’t have been that big of a deal, but the full apartment treatment means that they are spraying chemicals throughout the entire apartment. I had prepared for treatment in the bed room that had already been stripped of furniture and carpet, but I had not prepared for treatment in my living room and kitchen. As such, once Rico informed me of this, I was frantically scurrying around the kitchen trying to safeguard my vulnerable kitchen equipment to include my kettle, food and dishes that were out, and even my cat’s water bowl and feeder. The process was so disorienting that I thought I had poisoned my cat(!!) because I left out a feeder. When I talked to Gen the next day, she told me that all of this was a “Blessing in disguise.” I do not think that being stressed out and calling hotlines with fears about poisoning your pet is a “Blessing in disguise.” Overall, the bed bug issue spread anyway to the entire apartment, even after the first chemical application. Needless to say, I was super disappointed in this company, wasted over $1,000 in treatment, and I wasted over $6,000 total when you include removal and treatment of the furniture and replacement of the carpet. I would never use them again. I’ve been incredibly upset by their practices and am grateful that I was able to find a better, more effective company.

I am so grateful for the excellent services and resources that MMPC provides. Even though I no longer live in NYC, their team has helped me several times over the years through their pest ID service. Everyone I've ever interacted with at this company has been wonderful and knowledgable. Most recently, Arthur helped me with an ID of booklice. Arthur was incredibly kind and professional, and I really appreciated the clear, helpful information. I'll always highly recommend MMPC!

I had an exceptional experience with Derek from MMPC! 🌟 He is incredibly helpful and knowledgeable, especially when it comes to dealing with German roaches. With over 25 years of experience in eco-friendly pest control, Derek really knows his stuff. He took the time to explain the pest management process and provided effective solutions that made a noticeable difference. I appreciate his commitment to environmentally friendly practices, and I felt confident in his expertise. If you're in need of pest control, I highly recommend Derek and MMPC! 🌟🌟🌟🌟🌟

Diego and Kenneth from M&M Pest Control were fantastic! Super thorough, professional, and really friendly — just genuinely nice guys with great energy. You can tell they care about their work and making sure everything is done right. They went above and beyond to explain everything and ensure our home was properly treated. I highly recommend M&M Pest Control — especially Diego and Kenneth — for anyone dealing with cockroach issues or any pest problem. Outstanding service all around!