We had Nico come do an entire inspection and service for our home. He was so informative, kind and patient with us. He answered all our questions, made sure to get every small spot in the apartment and didn’t rush while doing so. Nico was amazing and would highly reccomend!

This summer I have had ants for the first time in 3 years in my outside terrace. Booking the service was professional and easy with Kayla. The person that did the service was polite and friendly, but I didnt think it had been effective. Louis called me after and wanted to make it right and sent a second specialist to apply gel and respray the area. I am happy with the after support even though Id booked a one time service. Hope the ants stay away!

Waqas did my home inspection today and provided a comprehensive evaluation of our condition with insightful suggestions. He showed up on time and took initiative two valuable traits of a good service technician.

I called OnGuard on a recommendation, after having used several exterminators that were mediocre to address the rat problem in our backyard. Waqas was really great. He came on time and was polite and respectful of my home. He was clearly knowledgeable and pointed out several issues and what needed to be done and explained why and what the process would be. He was able to start treatment right away and OnGuard gave me a very fair price as well. I'm hopeful that Waqas will help us to finally get this issue behind us.

⭐️⭐️⭐️⭐️⭐️ A Return to Peace: Professionalism, Care, and True Relief I had just moved into a new apartment, full of hope, only to find myself battling a nightmare — cockroaches appearing from the walls, disrupting my sleep, my safety, and my spirit. I hired a different pest company first, spent over $400, and they were careless, inattentive, and completely ineffective. That night, I was wide awake, frightened, unable to rest. Then I found OnGuard Pest Control. And everything shifted. They sent a technician who brought not only expertise, but presence — calm, focused, efficient. They were thorough, timely, and incredibly kind. They explained everything with clarity and care, making sure I understood what was happening in my home and why. Their approach was not just technical — it was human. For the first time in days, I felt safe in my own space. I felt seen, respected, and protected. There was a gentleness in how they moved through the apartment, a dignity in their work that made all the difference. Tonight, I will sleep. And that means more than words can express. If you’ve been feeling overwhelmed, unsure, or afraid in your own home, let me say this: OnGuard didn’t just treat a pest problem — they helped restore my peace of mind. There is something deeply sacred about feeling safe where you live. I’m so grateful I found them. Our technician’s name was ESIAH!!!! They were absolutely amazing and we hope we get them again for our follow-ups and maintenances..

We will only use OnGuard moving forward- they are incredibly thorough, knowledgeable, empathetic and passionate about irradiating the issue from an exclusionary approach and not just hanging you a glue trap twice a year. Waqas is our new hero: he took considerably time to understand the root cause and made sure the approach was also safe for our kids and dogs, and he came back for the 2 week check and we avoided needing to explain our issues again to a new person. He also remembered our case inside and out. I wish we could go back in time and avoid all of our previous pest control’s half-baked solutions. OnGuard and Waqas forever!!

Malik was one exceptional acknowledge to my problem at our home thank you Malik. Can’t wait to see you in a few more weeks. He took care of the problem right away and very acknowledge and help me very very much. Keep up the good work.

I am a two-time customer of On Guard and they are extremely reliable and professional. There’s nothing worse than a German roach infestation because those suckers spread like wildfire! On Guard exterminated all pests and sealed off all of our cracks so the infestation stayed gone. Malik, our exterminator was so friendly, professional, and careful with his work. If I ever see I German roach in my house again, I know who I’m calling!

I am thrilled with this service! I had a case of a potential infestation in my apartment and Waqas left absolutely no stone unturned. Him and his partner Gel were so kind and answered all of my questions and really eased my anxiety. There are services and then there are professionals and Waqas is a true professional. Not to mention their customer service via phone is also exceptional and will stay on the line with you and answer any questions you have.

I had such a great experience with this company! Waqas came to do an inspection of our 2 bedroom apartment a few weeks after a move and i thought i had maybe got bedbugs. Waqas was wonderful - punctual, polite, and incredibly knowledgeable. He confirmed that we did not have bedbugs, which put my mind at ease. He did a very thorough search and taught me so much about signs of different bugs. He took the time to answer all my questions patiently and even gave extra advice about things like lavender bags, bug sprays, and mattress protectors. I really appreciated how considerate of chemicals he was, knowing that I have young children. I learned so much during the visit and felt that I got real value from the inspection. Waqas is a true professional and such an asset to the company, thank you for the peace of mind!