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Reviews
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Eric is the best! We love working with him and have now on our second home. He is a person you like having in your life with his kind spirit. So happy with our service with Palmetto and hope to be with them for 6 plus years more.
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We’ve used Palmetto Exterminators in the past for pest control in other cities and always had great experiences with them. After moving back to Mount Pleasant, we wanted someone reliable for general maintenance on our new home. I’d like to give a special thanks to Justin, who came out for our initial visit today. He was absolutely great, very knowledgeable, thorough, and took the time to explain everything he was doing and why after we discussed our concerns. We really appreciated his professionalism and the peace of mind he provided!
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We use Palmetto for all of our homes. They have been providing excellent service for over 15 years. We have had the same technician, Steve, the entire time, which speaks volumes about the company and the staff. It’s such a rarity to have a dedicated service technician these days, and Steve has always delivered excellent service.Palmetto has been responsive to any special requests, and I have always been very happy with the results they provide.
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Excellent communication from their scheduling team, I’ve had to reschedule a few times and they are wonderful to deal with. Tech (Matthew) was on time, very knowledgeable and thorough. Highly recommend!
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We recently had our yearly termite inspection and Andrew absolutely went above and beyond on his service. He was thorough and detailed, even to the point of discovering a leak we had on the exterior of our house that we never would have noticed without him pointing it out. We are extremely grateful for Andrew's diligence and attention to detail beyond just termite inspection!
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I have used Palmetto Exterminators for over 30 years. They are always on time and their representatives always have time to speak with you and explain what they are doing. Great company.
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Hard to believe this is the same company. Service has fallen off a cliff. I've had a quarterly service scheduled with them for years. This past August, a technician came out and left my home in worse condition than he found it. Claims he removed exterior spider webs (clearly didn't). Broke up a mud dauber nest and left broken clumps of dirt all over the windowsill. Then, they send me an email asking to reply with any feedback. Did anyone reach out to me when I reply expressing my dissatisfaction? Nope. Next, I called them to cancel my service and they say I have an unpaid balance for this service. I explain again the poor service and why I will not be paying for it. They still seem to think they are owed for leaving my home in worse shape than they found it. Attempting to send me to collections because I refuse to pay $89 for poor service. Do better Palmetto.
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Just moving down here from New York and realized the pest are different here. I scheduled with Devon and he was so professional and helpful. He educated me on different pest to look out for and set me up with a great team of techs in my local area. I highly recommend! Always professional and knowledgeable! I know do routine exterior pest control as well! Devon, Justin and his team of techs are the best