Great company honest individual that doesn’t try to get over on the elderly like other companies quick fast and does the job right

I would not recommend. The only potential benefit to this company is that they can come at night if you need it. But his communication (I think the company is just one tech) was poor as he came a more than an hour after his initial ETA. He baited the area in my basement where a mouse was seen. The following morning for further inspection, again, was poor with communicating. If I did not call a few times myself I literally would have had no idea when/if he was returning. He didn’t go up into the attic and rather threw a little bait up there. He also inspected outside and said he would call later that day to give pricing and schedule a time to take care of the area (roof) he thought was the entry point. Four days later, he has not called back still… I went with a real company and felt much more reassurance about the situation. It turns out he missed two rather obvious points of entries. This other company commented and were genuinely shocked on how poor of a job he baited the area. As much as I would like a partial refund, I did agree to his terms of service and extra costs for coming out at night. After he left I looked more closely at his website and wish I took that time before calling because the site itself appears unprofessional and very generic. A lot of the google reviews look like bots or vague positive reviews. Instead I want to leave this very detailed review so people don’t get duped out of a few hundred dollars!

I would recommend pest city USA to anyone, thank you Jamal for the excellent service. 100% satisfied.

I caught a skunk in my yard. Jamal, a very pleasant and careful man, collected the skunk, transported it elsewhere and released it. He later returned my trap, just as he said he would. A1 rating, highly recommended.

I called with a problem it was handled immediately and professional definitely will use again

The Tech that came to my home was courteous academic and professional very knowledgeable about what he was doing explained the best practice after his assessment and seemed to be an encyclopedia regarding all things pest control. Thanks for the great service!

Called after hours and was helped with a situation that night. Much appreciated!