5 Stars Plus!! Is what we would love to give Clarence Sereboo our Terminix Tech on the excellent job he did today at our home. He is the best tech they have sent to us yet, hands down. Professionalism, Courtesy, on time, explained to me what he was doing and why, all in a timely manner. We want to Thank You for a job well done!!!!!

I do not recommend Terminix. Their services were ineffective—I continued to have pest (insect) issues, especially with mosquitoes, and saw no significant improvement compared to the year before when I had no service at all. Despite reaching out multiple times, they never provided a real resolution. When I tried to cancel, they made the process extremely difficult, promising to escalate but never following through. They eventually told me my account was canceled, yet they kept sending people to my house and kept charging me. Even after calling again to cancel, they still showed up and charged me over for services I did not want. Overall, their pest control was not effective, not worth the cost, and their customer service tactics were frustrating and full of empty promises. (A side note to add that the individual technician who came to my home was very nice and respectful, but no real assessment or expertise was provided by anyone at Terminix to address the continued pest issues).

I’m satisfied with the service that was performed today. It was properly done and he complied with my special request to let me know when he arrives on my property. The Tech was polite and professional.

My tech is always on time and does an excellent job. I have no mosquitoes in my yard. He was here this morning, and now I can do things in the yard w/o being eaten alive. Emmanuel is great!

The technician (Clarence Sereboo), who came to treat my house against pest was very professional and polite on my environment. Lastly, he made me understand why there’s the need for inside treatment. The company should treat their technicians well so that guys like Clarence would stay longer.

Highly recommended. I have absolutely nothing negative and everything positive to say. I can't stand insects and they make sure I don't see them. The employee that services my house empathetic of my concerns with spiders goes above and beyond to make sure they are gone and I feel safe on my property. If I could send a self paid bonus to him I would. It really means a lot.

Inexcusable Service from Local Terminix Office – Beware I normally give companies every opportunity to make things right, but after countless broken promises and utter disregard for customer service, I have to speak up. My experience with my local Terminix office has been beyond disappointing—it’s been outright infuriating. For weeks now, I’ve been given the absolute runaround. Scheduled appointments? Repeatedly missed. No-shows without the courtesy of a call or even a basic explanation. It’s not just a one-off error—it’s a clear pattern of negligence and total lack of accountability. Even worse is the complete radio silence from management. I’ve made multiple attempts to reach someone who could take ownership or at least offer some form of apology. Instead? My voicemails and calls go unanswered, time after time. The lack of professionalism is staggering. This is not just about a scheduling issue—it’s about a company that clearly doesn’t value its customers. If you’re considering Terminix for any service, think twice. There are far too many other providers out there who understand that time, trust, and communication still matter. I wouldn’t recommend this company for anything, under any circumstance.