Dylan was terrific. He responded almost instantly each time I reached out regarding scheduling, and was very accommodating towards my tight schedule. I had had an earlier termite inspection when we purchased the home, but this was more thorough and clearly explained with great pictures. He provided a clear explanation of how best to protect this home from termites, along with the pros and cons of alternatives. He was very efficient and professional as well as personable and a delight to deal with. I was so impressed by his service I asked if he was the owner of a franchise within Terminix as opposed to an employee. Turns out he’s not; he just loves what he does and does it well. If you’re lucky enough to live in the area he covers (I’m in Franklin, IN, but I think he covers much of Indianapolis and the surrounding communities) I’d recommend him highly.

Did well explaining what he was going to do. He was so considerate when the guys were at my house to do some touch up work. He suggested he would come back in a couple of hours when the men was finished to spray, so the men would not come in contact with the chemical. Derrick kept his word unlike some other companies I have encountered. He let me know everything he had done and made sure I didn't have any more questions before he left. I appreciate he very much. I like for him to come each time. Thanks

We had a wonderful experience with our service technician, Frank. He was professional, knowledgeable, and took the time to explain everything clearly regarding our bug issues we’ve been dealing with. His attention to detail and friendly attitude made the whole process stress-free. Thank you, Frank, for your excellent service!

I made an appointment two days prior with Terminix. The technician called the morning of to confirm the appointment and then sent me a text twenty minutes to arrival and ON TIME! Dylan greeted me with a smile and was wearing a Terminix shirt. He put on shoe covers and I showed him where we were seeing sawdust. He identified the problem within a minute and then pointed out all of the ants he could see. They were so small that we had missed them. He told me this was easily controlled by DIY and then showed me where to spray to control them. He also found them on our patio and told me what to look for. He also told me what to use inside our house if we see ants. He told me there would be NO CHARGE for today’s visit!! I was shocked because I called their main competitor first and they quoted me a price of over $1000.00 before they ever came to our house! Then, as he was leaving, I noticed a pink breast cancer ribbon on his car and he showed me a pink band on his arm. I am fighting breast cancer for the second time now and I shared that with him through tears. He noticed the wreath in my front door and asked if he could get a selfie for his coworker whose wife was just diagnosed. Dylan is my HERO and he was a huge blessing to me that day!!! We are so grateful for good people and HONEST BUSINESSES who aren’t trying to gouge people for their own gain. We will always use TERMINIX!!!

I highly recommend Danny from Terminix for anyone in need of pest control services. Danny takes the time to explain every step of the process, answers questions thoroughly, and makes sure the job is done right the first time. His attention to detail and genuine care for customers’ homes give you complete peace of mind. If you're looking for reliable service with a friendly smile, Danny is your guy!

Review for Eli – Outstanding Service! Eli communicated his expected arrival times clearly, which made planning my day so much easier. He was prompt, respectful, and made a noticeable effort to keep my floors clean. His inspection was thorough, and I truly appreciated the helpful maintenance tips he shared to keep the area bug-free. As a customer for over 33 years, I've worked with many inspectors — but none as competent and professional as Eli. Please send him every time!