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Reviews
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I’m a commercial store and hired Top Notch for my services. They did awesome and were able to patchwork gaps where vermin were coming in, which is exactly what I needed. Activity drastically lowered in the first month and I’ll probably continue to call them for help. Even the phone service workers were great! Each time I worked with Akel and he was very kind and helpful in explaining the issues to me and what work he was doing in the establishment. 10/10
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I had a fantastic experience with this pest control company from start to finish. Sara & kris, the secretary, was incredibly helpful and friendly—she answered all my questions and got everything scheduled quickly and efficiently. The technician who came out was also amazing—professional, knowledgeable, and really took the time to explain what he was doing. I felt completely confident in the service, and best of all, it worked! Highly recommend!
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I've used Top Notch twice now (once for mice and once for ants) and Akel was the technician both times. Akel was very informative and detailed in explaining the entire process. He provided excellent service and was extremely helpful. Overall a great company and would use again.
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Very quick and responsive staff. I was able to schedule a service for within 24 hours of calling. Akel was very informative and thoroughly explained the process of the service he was providing prior to doing so and provided a walk through of what he did after completion. Would recommend this service.
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I don’t usually leave long reviews, but Top Notch Pest Control earned every word of this one. If you’re looking for a pest control company that’s professional, responsive, and genuinely cares about their work — look no further. From the moment I contacted them, their customer service was impeccable. They were polite, patient, and listened carefully to all my concerns. I was dealing with a serious pest issue that had been giving me headaches for weeks. Other companies either brushed me off or tried to upsell me with no real plan. But not Top Notch — they took the time to understand the full scope of the problem and offered a clear, honest solution. When their technician arrived (on time, might I add), he was incredibly professional and knowledgeable. He didn’t just spray and go. He inspected the property thoroughly, explained exactly what he was doing and why, and even gave me tips on how to prevent future issues. It was clear he had years of experience and genuinely took pride in his work. They tackled the job efficiently and with great attention to detail. Within a few days, I noticed a dramatic difference. No more signs of pests, and peace of mind finally returned to my home. It felt like a huge weight had been lifted. What stood out most was their follow-up. They didn’t just disappear after the job — they checked in with me to make sure the treatment worked and that I was satisfied. That kind of aftercare is rare these days and shows they’re in this business for the right reasons. Top Notch Pest Control lives up to their name and then some. They truly helped me big time when I needed it most, and I can’t thank them enough. I will absolutely be recommending them to everyone I know — friends, family, neighbors — because great service like this deserves to be recognized.
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UPDATE 5/21: Chris came to service our apartment today and found a large hole under our dishwasher that we’re pretty confident was the entry point for rodents getting into our kitchen. (The dishwasher wasn’t able to be fully removed last time.) He made sure to check all other appliances including bedroom radiators and sprayed hardening foam over any suspect crevices and set new bait. We feel really good about things going forward and hope we don’t need to reach out again, but if we do we’re big fans of Top Notch and will continue to use & recommend them. December 2024: We just had Pietro come service our co-op unit and he was excellent. He moved appliances and radiator covers and filled up many holes. He was good with our dog, efficient, and made sure to remind us about the free 30-day follow up. We will use them in the future if needed.
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I just used Top Notch twice. 1st for a yellow jacket nest, which are in the wasp family. Larry the owner came himself. They offered to return if not resolved in 10 days. At 10 days there was still some activity at the nest they returned and it completely stopped all yellow jackets. Two days later we had baby mice. They returned and he recommended a higher plan. They filled every hole in my house and went through it carefully. Then left mouse bait. All mice were gone in three days. Excellent communicators and great job done.
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Highly recommend. Very responsive and friendly customer service, quickly found an appointment within days of contact. Akel was the technician who serviced my apartment, and he did a fantastic job in both the initial treatment and complimentary follow-up appointment. He was very friendly, explained everything he was doing and why, and gave helpful suggestions regarding structural solutions to prevent future problems. He went above and beyond to be helpful and cover every base.
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Top Notch Pest Control truly lives up to its name! From start to finish, their team is professional, reliable, and incredibly knowledgeable. The office staff—Sara and Kris—are absolutely amazing. They're always friendly, responsive, and make scheduling a breeze. You can tell they genuinely care about their customers. As for the technicians, I’ve had the pleasure of working with Dave, he has been thorough, respectful, and efficient. he took the time to explain the treatment process and answered all of my questions with patience and expertise. I feel so much more at ease knowing Top Notch is handling my pest control. Highly recommend them to anyone looking for a company that’s not only effective but also treats you like family.