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Reviews
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I highly recommend Urban Desert Pest Control. I'm so impressed each time I get a treatment - the staff is always timely, professional, friendly, and they love their job & the company they work for. I was on Nathan's route today and he was great! He gave a little extra attention to my newly adopted dog which he appreciated & advised me on the treatment with regards to pets which I appreciated! I also love that you can get a Saturday appointment.
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I'm very happy so far with Urban Desert Pest Control! Eric Sierra completed my first treatment today - He was very professional, knowledgeable, and communicated very well in regards to our appointment. Also, the representative who first came out, Steve L, was it great resource, and I really appreciated his direction. I'm feeling very confident about my scorpion treatment, and their guarantee gives me an extra layer of assurance!
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If you’re looking for pest control service in Phoenix, I highly recommend Urban Desert Pest Control. Everyone I’ve had contact with to the person that answered my first call to the wonderful person who schedules my service around my crazy work hours to the professional and kind techs that come to my home have all been fantastic. Yesterday, Ryan treated my home and he was nothing short of awesome. He asked if I had any specific concerns. When I pointed out that I was having a big problem with crickets getting in, he made sure to treat not only my house, but also my yard. He was so nice and so professional. Their prices are hard to beat also! My daughter and her husband also use Urban Desert and we have all been highly satisfied with their service!
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Such a great experience with this local family owned pest control company. Everyone was kind, friendly, and professional from the start. Bobby has been great. He is easy to talk to, reliable, and clearly knows what he's doing. He made the whole process stress free and took the time to answer all my questions. It is refreshing to work with a company that values their customers and builds real trust. Highly recommend.
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We have been using Urban Desert for years and have never had a bad experience. We moved into a new home and Alex did a great job. Showed up on time, was friendly, professional, and quick. I appreciated the call to let me know he was on the way and how knowledgeable he was when I asked questions about a bug I was seeing after moving in. I will never switch to another company.
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I recently had the pleasure of working with Tony Hermanowicz from Urban Desert Pest Control, and I couldn’t be more impressed with the service he provided. Tony handled our termite prevention treatment with outstanding professionalism, knowledge, and care. From the very beginning, he took the time to explain the process thoroughly, answered all of my questions, and made sure I felt confident in the protection plan. His attention to detail was second to none—he was meticulous in inspecting and treating every area, ensuring nothing was overlooked. What really stood out was Tony’s dedication and customer-first attitude. He was punctual, respectful of my property, and left everything neat and clean when he finished. It’s rare to find someone who combines expertise with genuine care for their clients, but Tony certainly does. I now have peace of mind knowing my home is protected, thanks to his outstanding work. I highly recommend Tony Hermanowicz and Urban Desert Pest Control to anyone looking for reliable, effective, and trustworthy termite prevention services.
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I can’t say enough good things about this company! The office team was so friendly and helpful, and the tech who came out was absolutely amazing. He took the time to explain everything and did a great job. What I really like is that they handle it all—pests, rodents, and termites—so I don’t need to call anyone else. They’ve made the whole process so easy, and I definitely recommend them to anyone looking for a reliable company.
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I’ve been using Urban Desert for the last several years across two homes. I feel the pricing is pretty fair & any minor issues that I’ve had with things popping up between services, Urban Desert has been quick in handling. I had Jeff at my last home as my primary technician and now Tony Ramirez at my new home. Both gentlemen are great with communication and detail-oriented. Even the office staff has been awesome when needing to communicate scheduling changes, etc. I’m a raving fan of Urban Desert and its fantastic employees.
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Tony was amazing! He has treated our house twice now and was very knowledgeable with the pest issues we are having. He’s a delight! We have used Urban Desert Pest for close to 10 years at a few different homes. We highly recommend them..and TONY!
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I have had these guys service both my home and commercial rental properties for years now and they have consistently provided great service. Nathan was the last tech I dealt with and he arrived on time and was very thorough when spraying and doing cobweb removal. Prices are reasonable and there was no hard sell on setting up a monthly service either, which I really appreciate. Great all around service from a company I will continue to use in the future.
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Loved working with Urban Desert. The owner Brad came out immediately to give us the quote. Best prices and quickest availablity! They were able to come and get the job done and communicated to me throughout. Tony came out to do the job and got it done so quickly. He was friendly and professional. I appreciate the whole experience!
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Excellent Service, Highly Recommend! I had a fantastic experience with Tony R. His customer service was prompt, professional, and super friendly. He was incredibly thorough with the treatment. Within days, we noticed a huge difference. I also appreciated the follow-up to ensure everything was going well. It’s clear he really cares about his customers. Highly recommend to anyone dealing with unwanted pests.
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Urban Pest Control has been really good since I switched to them. They have been very attentive to my needs and has never, ever pressured me into signing up on their monthly plan. Bobby, the tech that comes to us, is the best! He is very thorough, always communicating, always explaining and always keeping me up-to-date.
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We were very happy with the service received from Urban Desert, from initial call to job completion. They did their best to fit us in even though they seemed to have a full schedule. Estimator and technician were both on time and efficient and thoroughly explained the whole process. Tony and his assistant were friendly and respectful. Our termite treatment was completed quickly with no unnecessary disturbance and no mess left behind. I would gladly recommend Urban Pest Control for any pest control needs.
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we love urban desert! our tech is always robert nelson and we have been a ongoing customer for about 3 years now. Robert is truly awesome! He takes his time, communicates arrival and departure times. He is also knowledgeable on any questions I have and gets the job done. In our almost 3 years we’ve never seen a scorpion! I highly recommend urban desert pest control and robert!! Thank you always.
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We have been using Urban Desert Pest Control for years & frequently get Jeff D. to complete the service. He is extremely thorough, respectful and considerate. We have only had a great experience (with no scorpions or pests!) & would recommend without hesitation.
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The technicians arrived exactly on time and started my home treatment (inside & outside) plan. They were thorough and took time to explain what they were doing (Steve & Anthony). It matched exactly what I was told would happen during my home inspection (by Kyle). Professional service. Walked me through the work they completed. Steve asked if I had any questions or concerns before cleaning up the property and leaving (Steve left me some cards in case I had a question later on).
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⭐️⭐️⭐️⭐️⭐️ Excellent Service! I had a great experience with Urban Desert Pest Control. The technician, Tony, arrived right on time, was very polite, and took the time to explain the entire process before starting. They treated both inside and outside of the house, including problem areas I hadn’t even noticed. Within just a few days, I noticed a huge difference—no more ants around the patio! I also appreciate that their products are safe for pets and that they offer a guarantee if the pests return. The pricing was fair and the service was quick and professional. I highly recommend Urban Desert Pest Control to anyone looking for a reliable, honest, and effective exterminator in the Surprise area.
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I have been a customer of Urban Desert for over 9 years. They come out every few months to spray the inside and outside of my home. I am on a regular schedule with them and find it especially convenient that I don’t have to think about calling them to schedule my service because they always contact me via text when it’s time. My technician Justin is reliable and does a thorough job. He is always friendly and communicates with me before he arrives as well as when he completes my service. I have never had issues with live insects inside my home since I have hired Urban Desert.
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Urban Desert Pest Control delivers every time. Scheduling is simple and fast. The tech arrives on time, greets you, and explains the plan in plain language. They treat inside and outside, hit problem spots, and clean up before leaving. Results hold between visits. Communication is solid after each service with a quick summary and tips. I trust them with my home. Five stars without hesitation.
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As always, The Incredible Shrinking Man, aka Dallin, serviced my home as expected. Professionally, courteous, great attitude and wastes no time. I explained an bug issue I had recently. Not only did he immediately know what the pest was, he also told me of a simple solution to keep them away. Dallin is a good man who works for a good company. We have been satisfied without complaint. We recommend Urban Desert for ur pest extermination needs.
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Urban Desert was great and very prompt in providing us with a reasonable quote for our Termite pest control services. They arrived on time and did the service in 2 hours that is under warranty for the next 4 years. They were were great in explaining everything about the chemicals being used and the application of the product. Nice friendly folks that I would highly recommend. They were great as was the owner of this company who did our inspection and quote.
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Fantastic pet control company! Owner was great, explained everything and answered questions. Very knowledgeable. Scheduling was easy and received regular updates. Steve was awesome. Was right on time. Did a great job. He was very friendly and took time to answer questions. Actually walked the termite area and did additional treatment of room to assure they were not coming back. Very thorough. Even foamed the wall at baseboard as to minimize any visible evidence of treatment. Will definitely go to Urban Desert Pest Control for any future needs and recommend them to anyone. It's difficult finding a trustworthy company who cares about their customers and does quality work.
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Best Pest control company I’ve worked with. Our Technician, Bobby, has taken care of our home for 2 years now. I love that we have the same technician and he knows our home well and takes great care of everything. We’ve been 100% bug free since starting service. Great communication, it’s the little things, reminders, heads up on the way, follow up after service, just a complete experience. Highly recommend.
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Urban Desert Pest Control has been my go-to for regular pest control, and recently I had a termite issue in one spot. They were quick to respond and took care of it right away. Tony was my technician, and I can’t say enough good things—he was polite, professional, and right on time. I really appreciate the excellent service and peace of mind they provide. Highly recommend!