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Reviews
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Zach was punctual, professional, and highly efficient. Urbanex treatment has been very effective, and we haven't experienced any issues since service began. Living near the woods, we regularly see clear evidence of the treatment’s continued effectiveness.
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After giving them a few months and 3 trips out to my house, I'm done. I pay for a service and I would like it completed. I can understand if there is a web or two missed but again, there are MANY! My front porch was 100% missed and some other areas also. This is NOT the first time. While the employees behind the desk have tried to rectify the situation the first time, mind you with many called and feedback. I'm over them. Sure, the guy that came out was nice, pleasant to speak with, had great manners. He apologized for not giving me my 30 minute call ahead, however the workman ship isn't there. I had to call and schedule my routine visit because apparently they weren't going to. She even told me I was past due. I'm better off saving the money and doing it myself.
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⭐️⭐️⭐️⭐️⭐️ Although I haven’t yet received service from Urbanex Pest Control , I felt compelled to leave a review because of an incredible interaction I had with one of their technicians—Jay. From the moment we spoke, it was clear Jay isn’t just doing a job—he’s living his purpose. He’s kind, intelligent, and deeply knowledgeable about his work. You can tell he genuinely cares about the customers and takes so much pride in what he does. There’s a calm, sincere energy about him that’s hard to come by. He treats people with care and respect, and you can feel that it comes from a real place. I could immediately tell he’s someone who values his role, his growth, and the people he serves. If this is the kind of character and compassion Urbanex hires, I have no doubt their service matches the same standard. Because of Jay, I’d absolutely consider using their services in the future—and I’d confidently refer them to friends and family. Jay is a reminder that genuine, good-hearted people still exist—and any company would be lucky to have someone like him on their team.
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Glenn from Urbanex Pest Control did an excellent job at my home! He was professional, friendly, and very thorough with both the inside and outside treatment. He took the time to explain what he was doing and made sure all of my concerns were addressed. I really appreciate the attention to detail and the care he showed for my home. I feel much more comfortable knowing everything was handled so well. Highly recommend Glenn and Urbanex Pest Control!
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⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Chris at Urbanex! I just want to give a huge shout-out to Chris, my Urbanex technician! Every time he comes out, he’s on time, professional, and extremely thorough. He doesn’t just rush through the service—he explains everything he’s doing, checks every corner and entry point, and makes sure my home is fully protected before he leaves. What I love most is how friendly and respectful he is. He answers all my questions, makes sure I understand the treatment, and truly cares about solving the problem—not just doing a quick spray and go. Since Chris has been servicing my home, I’ve seen a MAJOR improvement. No more surprise bugs, and the peace of mind is priceless! Urbanex is lucky to have someone like him. If you get Chris as your tech, you’re in great hands!