White Knight Pest Control

2.5
  • 1411 Lemay Dr #306, Carrollton, TX 75007, United States

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Reviews

2.5 Out of 5.0
  • Cedric Thomas
    Nov 07,2025

    Miguel did an outstanding job from start to finish. He arrived on time, and handled the job with professionalism and care. I appreciated how thorough he was in treating both the interior and exterior. He also provided service for every issue I brought to his attention. I was impressed with how clean and respectful they were of my home. They even followed up to make sure everything was okay—great customer service! Highly recommend!

  • Paris Zhang
    Nov 07,2025

    Listen to the Google reviews if you’re considering this business. I had a contract with them in Southern California. Their sales pitch promised appointment notifications a week in advance and flexibility to adjust. In reality, they email you at 5 pm the night before, then show up unannounced the next day - calling the job “done” after spraying outside. A week later, I came home to spider webs everywhere. They don’t give an estimated arrival window, so if you want any interior treatment, you basically have to stay home all day. I’ve tried three companies, and while none were great, this one was the most expensive: $199 to start, then $178 every two months. Worst value by far.

  • Suzie Malone
    Oct 14,2025

    Beware! I accepted this service because I was told I could cancel at any time and I decided to give them a chance. I usually don’t accept door to door sales bc I have a busy family I didn’t read the fine details bc when you’re home you’re usually trying to focus on dinner and kids etc. I didn’t read the fine details since he said I could cancel no agreement or contract. Well turns out it’s a year contract. Also the service is terrible. I’m still having The same problems I had at the start of the service which is ants indoors and fire ants in the yard. The indoor ants they set traps out which actually brings the ants in and I can buy those myself for less than a monthly service charges. I can also buy fire ant killer for less. We are 4 months in and service is worthless so far. Scam Pic of one of the ant traps inside. I don’t recommend any traps indoors especially when you paying a professional. When I tried to cancel they demanded I pay around $350 for every discount they gave me to get me to do their service. Their service never worked.

  • Leo Cabe
    Oct 14,2025

    ❌ I was with them for 3 months I’m not recommending this company to anyone because they are scammers and they have very poor management and they provide very bad service. because of this company my brother got injured by bees. over all what their sells person tells you!!! you only get 10% of that service. I have lots of videos but it’s not gave me an option to upload them so you all can see what happened to my family member because of this stupid company .

  • Ryan Schwarz
    Sep 23,2025

    Miguel was a great guy. I met him outside prior to service and he asked what my concerns were. After I told him, he immediately got to work. He was very kind, and professional. In the future, id like if only Miguel would service my home. I trust him to always do a great job.

  • Evelina Cherchenko
    Oct 15,2025

    Please do not use this company and save yourself some hassle. I signed their contract, hoping for an okay job to be done just to remove spiders along our home. They came out and missed pretty much all the spiderwebs that I sent photos of for them to get. The reps spend about five minutes going around the house, which is not enough time to really take care and complete the job. Their sales team and managers are impossible to get a hold of. You have to continue calling back and their email process is completely inadequate with no response times and zero responses. Inconsistent and they lack customer service skills. Feels like a scam.

  • Marisol Arellano
    Oct 15,2025

    This company is unacceptable and the young man that signed me up told me there were no contracts nor fees to cancel because it was month to month and now I'm being told there is a fee. I now have to Finish out a "contract" for the 4 months and cancel my service. I do not want a call back to speak to anyone since Dominick the "advocacy agent" was argumentative, rude and unprofessional. Your termite 'expert' is pushy and is very good at creating urgency by lying about how extensive damage is when it is actually not. Igot a second opinion and see Your prices are double what several other companies in the area are.

  • Azul Phoeniks
    Oct 15,2025

    I do not recommend this company at all. I was lied to about sales when I accepted the contract, I was also lied to about cancellation at any time I wanted to. I then called customer service to try to figure things out only to be led down more roads to no success. I was promised a call back from a tech supervisor that never came, so when the next service came I called them back. Got sent to corporate where they said in order to close my account I have to pay an additional $250 with no following services. All they did was give me a one time $25 credit on my account. I handled my own pest problem because they could not. I was also told while speaking with corporate, apparently you have to give them a call back to make sure your year contract is ended once you reach that point, otherwise the services will continue and you will have to pay for them. I do not recommend white knight at all.

  • Ken Hawkins
    Nov 07,2025

    Absolutely terrible service. I called initially for rat/mice in my house and was reassured that that would not be an issue to be taken care of. I'm almost a year into my contract now and I still have rats. And some of them are huge now because they're growing. It's kind of ridiculous actually. Point being I've called roughly five times over the one year that I've been under their contract to tell them about this and my cries fall on deaf ears. I guy has come on a couple different occasions and sprayed some stuff and walked around the house and that was it. Their services are cheap you get what you pay for. Do not use this company or recommend this company to anybody. When I called their customer service to cancel the service, the first person was rude and didn't like my explanation of why I was canceling the service because they're not actually doing their job and killing the rats. And then they told me they needed to speak to my wife so I put her on the phone and then they said I had to call back from my wife's phone number which I did immediately. And then retention tells us we have to buy out of our contract early which is fine. But the second person was a little snappy and rude too. They probably need a retrain some of their people on customer service and what polite is. Again, all who read this. Don't ever use this service.

  • Arturo Marquez
    Nov 07,2025

    Been using White Knight on and off for several years. I have always had prompt responses, friendly service and they are reasonably priced. They are always willing to come out to do “extra” treatments at no cost if the regular service treatments aren’t successful at ridding the pests. I’ve never had pest problems after the first two service treatments. Their staff, that I’ve dealt with, are all friendly, respectful, and professional people. I highly recommend them for pest control needs.

  • ARI P
    Nov 07,2025

    Aaron was very professional. He answered all my questions and was respectful to wear booties inside the house. He let me know when he was done and told me not to let the dogs out at least 25min so the product had time to dry. Thanks!

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