Kevin R ..was great he completed all tasks as prepromised with initial subscription agent. Did confirm that the next inspector would return with second black box. Overall happy with his service, kindness and, good integrity and high level of professionalism. 😍 T Hall

Do NOT use this company. I called yesterday to schedule my first service, and they said they could come out today. They charged me $160 upfront, plus $60/month going forward. Unfortunately, I missed their call because I was busy. When the technician came, they didn’t have access to the house, the backyard, or the sides—only a small area near the front door. The service was supposed to cover both the inside and outside of my 3,100 sq. ft. home, and they barely sprayed a few feet near the front. I asked to cancel the service, and now they’re insisting I still owe the full $160 plus additional charges. I even offered to pay a reasonable fee ($50–$75) for the inconvenience, but they refused. Instead, I was threatened with collections if I didn’t pay in full. That’s not just bad business—it’s absurd and unacceptable. Terrible customer service, and even worse treatment of customers. Avoid this company at all costs. I’ll be attaching a photo for reference to show how little was actually done. UPDATE: The company canceled my contract since I was still within the three-day cancellation window. I received a full refund and an apology. They also assured me that they would address the situation with their staff to help prevent similar issues in the future. While I’m satisfied with the resolution, I’ve decided not to use the company moving forward due to the way I was treated over the weekend.

Christian helped me out so much. I love the professionalism and knowledge he had in helping me understand how everything works! Thanks so much. Would definitely recommend them family+friends 😊. Not to mention the $50 discount for doing that is awesome ! So if your reading this tell them Amber Holsomback recommended you 😮😜 now hopefully the mosquitoes 🦟 stay away 😮‍💨

Chris was awesome! He found wasp nests and giant spider webs and knocked them down and sprayed the areas. He has a very keen eye. He also took care of our yard and its many ant nests. Chris was professional and friendly. He listened to all my concerns and expertly took care of our home. My hubby and I are very happy that we signed up with Alta Pest Control.

Great service today by Gustavo and Chris, who was in training. Both were super friendly and very personable. Model examples of how employees should interact with their clients. They took great pride in their work and addressed all my concern from mosquitoes to hornets nests. Although the service was excellent the one thing I remember most was their smiles. I went back outside to take a picture of their beautiful smiles, just to show how incredible they were, but they had already finished the job and were gone. Thanks guys! You never know what someone is going through on the inside… Your smiles and warm / friendly personalities made the biggest difference in my life today. Your smiles lit up my whole world! Keep Smilin’ 😁 It’s the best medicine for people that you wouldn’t even think need it. I hope you’re always on the schedule to serve us!

Koby did a great job today. He sprayed everything and got rid of some wasps nest that we didn’t know was there. Great job Alta Pest Control and thanks again Koby.

Alta pest control is great. They have a great team and prompt service. Anthony was amazing! He was very professional and personable and took time to talk to me about the service he provided and what to expect moving forward. Overall I had a great experience and look forward to doing business with Alta & Anthony in the future!

We are new customers to Alta Pest Control and I am impressed with their professionalism. Both the salesman and the technician were friendly and our technician arrived on time to do the treatment! The company does a monthly payment plan and will come out between quarterly treatments for free if needed. Alta covered all the bases for our family because the products used are pet friendly (we have dogs and cats) so treatment inside is safe for them.

The technicians and service representatives are great. What I have a problem with is the sales rep telling me I could schedule within a time frame for my services to only be told later that it's only for the initial service. Pro: They work on Saturdays, Con: They don't book time slots so you could be sitting at home waiting all day for them to show up. I was only able to get a 9am-1pm range for Saturday. If you have someone at home all morning and afternoon during the week or Saturday, then it's not an issue, but I don't. You're much better off going with Quell Pest Control. They were more willing to work with my schedule before I changed. I shouldn't have been fooled by the new company at the door. That's on me, and Alta's cancelation for the service contract is minus their original "initial $499" service fee vs what I paid. So I can't cancel without loosing money and the service.

By far one of the most unprofessional, deliberately misleading, companies I have ever had the misfortune of hiring. I paid $300 dollars just to start my treatments. They then charged me a monthly fee as well before anyone ever stepped foot in my home. I had to complain about the overcharge to then get a credit. Once the tech finally showed up he was supposed to spray all around my house, and he never even went into my backyard. And before he left he handed me some glue traps to place myself as if it wasn’t his job to do so. And I’m thinking to myself I’m paying you. Fast forward a couple of weeks I call for a revisit because I’m still having bug problems. They put me on the schedule no problem, but gave me a very large window for them to drop by. I wasted my entire day and the tech never showed up. Only after I complained about being ghosted did someone call me to act like they were still coming. I told them to not bother because it was already after 7 and I was cooking dinner and didn’t want him spraying poison at that time. So then they act as if I’m the one who just canceled the visit while ignoring that fact that he ghosted me and missed his window of opportunity. So then it takes another couple of weeks for them to come out again. The next tech had no clue that anyone had ever been to my house and did the initial treatment so he was trying to leave because my cabinets weren’t empty. I had convince him that this was a revisit and that the other tech did a half ass job. This tech also did a half ass job and only sprayed in the kitchen. They are supposed to come every two months but when they finally got around to contacting me it would be closer to 3 before they came. I had finally had it with them and canceled my service. They then told me I owe them $300 dollars for breaking the contract or they would turn me over to collections. I felt this was incredibly rude and unprofessional since they were the ones constantly collecting money from me and not providing the service they said they would. They are extremely disorganized and dishonest. If I could give them negative 1000 stars I would. Do not recommend them at any time ever.

I had michael stewart as a technician he was super thorough and super friendly he also arrived on time and had some of the best southern hospitality ive encountered since moving from up north. Not only was michael a role model technician but he made sure that all my questions and concerns were met which gave me as a customer reassurance that no more bugs would be violating my space as long as michael and Alta were around!!

I am re-reviewing Alta pest control. I had Alta pest control come out to my house one time and unfortunately was told by the landlord I needed to move out. I had no choice but to cancel the service I had with them which mind you I had a contract. Anytime you have a contract you're going to have an amount that you have to pay to break the contract and other fees. Aspen with Alta pest control has been very helpful! She was able to get my balance way down which I am so grateful for her and her team. Had they not done this for me it would have went on my credit and it would not have been very well. I can honestly say that if you guys use Alta pest control they are very willing to work with you regardless of the situation and the status of your arrangements with them. Their service was good and when I do get back into a home I hope to be able to use them again. Since I am on a fixed income and having issues on getting back into my own place because of my fixed income and other bills they have made it a point to work with me. Thank you very much Aspen you have no idea how much this helps me. Hopefully here soon I will get my balance down to zero, God willing.

Waste of money. Writing a review after being a customer for about half a year- as I wanted to be fair. 1) Sketchy sell tactics. Make sure to ask several questions, from my experience I didn't receive all the information upfront until I asked (e.g. 500 cancelation fee, scheduled visits are not for a full 12 months, essentially they advertise 12 months but they don't come out for several months unless requested etc. 2.) most important point. Ineffective service. Alta provides a complete treatment during their first visit (siding, windows, yard etc.), which was helpful for a few days, however complete service is only provided during their initial visit and they will only fumigate your yard during every visit after the first, unless you request a complete tratment- I had no knowledge of this. Alta will tell you that it takes a couple of weeks for treatment to fully work. You wait, you schedule an additional visit (bc unlimited visits) two weeks later, it works for a couple of days, and it's the same result. Scheduling/Rescheduling treatment can be a headache because they don't always let you know when they're coming out... even when I made sure that I was enrolled to receive notifications. Initially they were good about notifying me, but they fell off. Upon talking to the employees that come out, who by the way were very friendly, I was told that several factors impact treatment effectiveness: 1. Weather 2. If neighbors don't have pest control. 3. Pests get used to treatment. Keep in mind, they guarantee that they will get rid of these pests but the mentioned factors make it nearly impossible to get rid of pests, at least in my experience. Therefore, they're only mitigating the issue at best. Effectiveness will be worse if you've a lot of greenery around your house. 3). Dogs. I've senior dogs and made sure that Alta guaranteed that the chemicals used were not dangerous. However, after having them come out several times, I noticed that my dogs would have stomach problems. This was also the case after I got a second treatment in the backyard on the same month. If I'm being fair, I can't guarantee that the chemicals made my dogs sick, but I did notice a pattern, even after following their recommedations. At some point I was contacted by management due to a low survey score that I provided. They were extremely friendly and guaranteed that they would help me out. Employee came out and they did a full treatment, they tried to address issues that I pointed out. I had several ant piles in my yard- employee poured some of the powder substance on each pile, and I had around 10 or more piles with this chemical...and well, I've dogs. Alta offers unlimited visits, however I am not sure if spraying more than once a month is actually safe for dogs. Needless to say, treatment was also ineffective. 3. Overpriced. After 4-6 months I get a call from Alta to schedule inspection. Inspector came out and tried to use scare tactics to sell more services. I was quoted thousands of dollars for attic insulation... I made sure to get several estimates and ended up paying a fraction of that price. During this process, I contacted other pest control companies, and come to find out they offered more services for less money. Should've done my research. The best part about Alta is that the employees have been friendly, this includes management. Although having good customer service doesn't mean that the service you provide is effective- at least it wasn't for me. I'm eagarly waiting to cancel my subscription. I goofed and should've done more research but maybe you can save yourself some money.