We needed a bunch of red wasps taken care of on the eaves of our two story house. Instead of paying the one time fee of $175 (to “completely kill all the wasps and remove the nest so they don’t return”) I wanted to give this company and family owned business a chance. I signed up for the four months and everything was looking great. The woman I spoke with over the phone was SO nice. Now, we get scheduled for WED of this week and a technician comes out and informs me that he can not take care of the wasps because that requires a specialty technician because they are the only ones who have ladders (mind you the reason I called was for the wasp removal one eaves). So, initially I was flustered because I couldn’t understand why we were sent a regular technician instead of a specialty technician because I said it over and over again that they were on eaves of our two story house. Sending someone who couldn’t handle the red wasps just didn’t make sense because I was told with certainty that they would be taken care of that day, but I get mistakes happen. I allowed them to schedule the specialty technician, BUT I did mention that we had some red wasp out on the back patio, and some mud dobbers (he didn’t need a ladder to reach them). He knocked very little down back there as I will post the pictures in this review. I then ended up speaking with a manager the next day and he apologized for everything, he credited us $25 and booked us in for the next day with a specialty technician for Friday (today) and I’m like YES! Things have turned around. I got a text from the technician while at work saying he was 30 to 60 mins out so, I responded with awesome thank you and that there also some nest outback that the first technician didn’t take care of! He arrives 30ish mins after that exchange and then my fiancé calls me while at work saying he has to come back because of our small trailer was in the way (full transparency we do not think the trailer was in the way. He had plenty of room. But is what it is) So, I get on the phone with my fiancé and he’s trying to leave and wasn’t sure if they could make it back out today MIND YOU! I failed to mention above that the manager told me it will get taken care of tomorrow. As I asked for reassurance purposes because of the first visit we had and I am highly allergic to them. So, he takes off he didn’t even take care of the ones out back… My fiancé said he just seemed ready to leave when he got there. Summing it all up we were not impressed we were stressed. I tried to be nice and patient and understanding and it just kept getting tossed in my face. I canceled with Berrett today and would like a full refund as I had mentioned to the polite women over the phone earlier today. We did not get serviced. We had two guys come out and not even half way do the job that needed to be done. As for good things I experienced with my experience through Barrett- ALL of the females I spoke to over the phone were exceptional, so polite and understanding they even complimented how polite and nice I was about everything and how I was nice towards them. Also, the manager I spoke to was exceptional as well. We were excited to support a family owned business and are both very understanding people, but that was a stressful experience for us. Thank you to the gals over the one and male manager I spoke to over the phone. The technicians names were Taylor and Raul. Awful technicians but awesome office staff.

Angel was an angel 😇 He called 30 minutes prior to arrival, explained all details, then went to work, spraying all areas of concern. Place these funny looking buckets in the back yard, and explained how the work. Pretty slick 👌 Then Angel did the garage and inside the house spraying all areas of concern. Advised no moping for awhile, then he was off onto the next adventure. I like their modern pesticide concept.

Jonathan was very professional. Listened to what I needed/wanted done and made suggestions as how to make the service more effective. He reiterated the companies policy and service and let me know that if I need anything to feel free to reach out. Very approachable and went above and beyond for my specific requests for my property. Great job!

​We recently had Nathan from Berrett Pest Control treat our home and we couldn't be happier with his service. He was incredibly professional, knowledgeable, and friendly throughout the entire process. Nathan took the time to explain the treatment plan in detail and answered all of our questions, which made us feel completely at ease. He was thorough, efficient, and left our home looking tidy. We've already noticed a significant improvement, and we're so grateful for his excellent work. We highly recommend Nathan to anyone needing pest control services!

Matt was very efficient and quick! He called a few hours before our scheduled time and was able to get the job done way before we thought. We are very pleased with his work and will for sure be seeking their services again!

Jake was awesome! He took the time to clearly explain all the services he was providing, which made us feel really confident in the process. He had great energy, was super professional, and just a really cool guy to work with. He made the whole experience easy and stress-free. Highly recommend him!

I’m impressed with the service I received—it was thorough, high-quality, and handled with great professionalism. Cody was polite and friendly throughout, making the whole experience smooth and easy. I’d definitely recommend his service to anyone looking for exceptional work!

I had a great experience with Berrett Pest Control, and especially with Sebastian. He was professional, knowledgeable, and took the time to explain everything clearly over the phone. I really appreciated his friendly attitude and attention to detail.

What a great experience! The office was so helpful in helping select the service that was best for us, and our technician Matt was just stellar. He was a wealth of helpful information and answers to all my questions and concerns, breaking down the process, and was so great with my dog! What a nice guy! Would definitely recommend this company.

I had a great experience with Berrett pest control. Angel was very professional, arrived on time, and explained everything clearly. The service was quick, effective, and reasonably priced. I noticed results right away and feel so much better knowing my home is protected. I highly recommend Angel to anyone looking for honest and reliable pest control.

Jesse was great! He was punctual, kind and respectful upon arrival. He listened to my concerns about rodent issues and quickly got to inspecting our home. We had already had another pest control company and roofing company come out to help with rodents in our attic and still hadn’t rectified the problem. Within 5 mins, Jesse was able to locate the rodent issue and provide a plan of action. We really appreciate his diligence and hard work.

We had a great experience with this pest control company. Nathan was punctual, professional, and very thorough in treating both the exterior and interior of our home. He took the time to explain the process, was friendly throughout, and delivered excellent service. Highly recommend!

I’ve been with Berrett Pest Control since 2019. I’ve had nothing but quality work and service. I appreciate the professionalism with every interaction I have with the amazing techs that come by. They are also very knowledgeable and friendly! Today I had a great interaction with Patrick! He texted me 30-40 minutes before he arrived. He arrived on time. He was very friendly and gave me some advise on sugar ants. He was very thorough! Thank you all for keeping the inside and outside of my home bug free for over 5 years!

We always appreciate the service provided by Nathan from Berrett Pest Control. He has been our professional for quite some time and we absolutely appreciate his knowledge, hospitality, professionalism, and exceptional service. He has helped us tackle a few issues that we were experiencing and completely took care of those issues for us and now we are keeping up with our scheduled services. He represents Berrett Pest Control with his top-notch professionalism and hospitality. We absolutely appreciate you Nathan - The Smith Family

We consistently get great communication and service from Berrett. The techs are respectful, communicate well, and ask questions. German was out most recent tech and he asked us if anything specific had been bothering us, especially wasps (that was the initial reason we started service). They take off their shoes on the carpet, treat the whole house and yard. They’ll come back between quarterly services for free if you are having a problem. Best customer service on the phone as well. Highly recommend.

Berrett was able to get me in on the same day I called. They were respectful, professional, and eager to answer my questions. Cody did my home service and was knowledgeable in his work. He showed me the problem areas where he focus-treated.

Jesse was great! He communicated before arrival time and was here on time. He was able to confirm the issue was a gopher. He also quoted a price and explained the process. Based on his evaluation I would recommend them.

Antonio was awesome and explained everything well. All my questions were answer and we are thankful they offer a military discount. It is much appreciated. Fast response time to come for an initial inspection and treatment. I call yesterday afternoon and they came out this morning. Thank you!

I absolutely love how they reached out to me again to get the service. I just got a house to rent and I am very particular on bugs and everything in my house and outside I had called a week ago. They called me again and I totally forgot about it and they offered me a great deal. I had to reschedule my first appointment, but they worked with me and Miss Elizabeth answered the phone for me and she helped me the times that I need for when I can be here because of work she absolutely helped me. She was absolutely the sweetest on the phone no rudeness or nothing especially for being a Saturday. She helped me out a ton and I honestly really hope that I continue to have the great experience and I cannot wait for my first appointment for them to get rid of my bugs

We have been customers of Berrett for more than 3 years now, and we’ve been very happy with the service. Alexis just came today to do our bimonthly spray, and he did an amazing job! He took his time and sprayed every corner of our house and backyard, definitely the best anyone has done!

I’ve been working with German from Berrett and he always does a great job of taking care of business. Thanks to his work we are free of pests. He always exhibits the utmost professionalism and kindness & he is our go to person from Berrett. We highly recommend asking for him as he will do a great job also answering any questions. Thank you German!

Super nice, super efficient, and knowledgeable! What more can you ask?! Brian introduced himself upon arrival, verified what he was there to do and how it would be accomplished, and got right to work. Upon completion he notified me, went over what he did, what to expect, and answered my questions quickly and thoroughly!