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Reviews
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In this day and age after Covid when customer service is in the gutter, it is refreshing to see that there are family owned companies out there that actually care about making sure the customer is happy and going above and beyond to build their reputation. I cannot say more good things about BTR pest control. From the initial call with Stacey to the technician Chris who came out, they went above and beyond to make sure our issues were resolved. Their pricing was competitive too. This company was truly a great find and if everyone knew how good they were, they would be swamped with calls for their services. Highly recommend.
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I am very happy with the services provided by BTR. I did my homework looking for a pest control company, and after talking to Stacy, decided to go for it. Chris came out and did an Awesome job. As one reviewer said, he went above and beyond; very knowledgeable and personable. We discussed having another job done caulking my windows and when I call to schedule, I will definitely request Chris. Thank you BTR! If all works out, you can be assured you will be my go-to company. Dianne Watson. Well, Chris came out and caulked not only all my windows but around my air conditioner, and where I had missing bricks, and blew in caulk where he found holes on the outside of my house! He did an Excellent job and I am not only amazed at how thorough he was but for what he did, the price was totally reasonable. Thank you once again Chris! Dianne Watson.
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We had racoons in our attic. I was referred to BTR by one of my friend and I am extremely happy with the service they have provided. They are highly professional and very reasonably priced. They did an excellent job finding and capturing racoons and took care of our issue. I highly recommend BTR for any of animal control issues. Chris and Carly are exceptionally great people to work with!
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I tend to go with established companies but had an excellent experience with BTR. After calling around they are fairly and reasonably priced, sent text messages to confirm appointment and arrival time. The technician, Chris, was friendly, extremely knowledgeable, kind, and went above and beyond to help me. Prompt and reliable. Give them a try! Thanks Chris!
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I waited to provide a review because I wanted to see how long it would take for the bugs to come back. I hired BTR back in mid-May. My main issue every year is box elder bugs. They normally start showing up around May, and every year I have my house sprayed inside and out to prevent them. I have no complaints about the service provided by BTR. The service guy was kind, professional, and seemingly proficient. However, this is my first year using BTR, I normally use CJB, and I'm disappointed with how quickly the bugs came back. With CJB I barely see another bug on or in my house all year. Unfortunately that isn't the case this year with BTR, the bugs started covering my house last month, they're also getting inside. I'm past the 3 month guarantee so I'd have to pay someone to come back out and respray. For this reason, I'll likely go back to CJB next year; not because of BTR's service, they were lovely from start to finish, but because their spray or method or combination of both, didn't work as well on my home. 5 stars for service, 3.5 for how well the product worked.
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Called and got an appointment the next day. Everyone was so kind and explained everything to me (never had to deal with pests before). I never got the guy that came name but he was so kind, walked me through everything , was thorough and answered all my questions about my wasp problem. Would recommend to anyone at anytime!
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I waited to provide a review because I wanted to see how long it would take for the bugs to come back. I hired BTR back in mid-May. My main issue every year is box elder bugs. They normally start showing up around May, and every year I have my house sprayed inside and out to prevent them. I have no complaints about the service provided by BTR. The service guy was kind, professional, and seemingly proficient. However, this is my first year using BTR, I normally use CJB, and I'm disappointed with how quickly the bugs came back. With CJB I barely see another bug on or in my house all year. Unfortunately that isn't the case this year with BTR, the bugs started covering my house last month, they're also getting inside. I'm past the 3 month guarantee so I'd have to pay someone to come back out and respray. For this reason, I'll likely go back to CJB next year; not because of BTR's service, they were lovely from start to finish, but because their spray or method or combination of both, didn't work as well on my home. 5 stars for service, 3.5 for how well the product worked. Update: I assume BTR must've seen this review. Even though this isn't the account I used to contact them, they contacted me after I posted this review and had a guy (I believe the same guy from before) come out and respray the outside of my house for FREE! That's beyond great customer service. It's only been a few days so those bugs are still coming, but I know the spray doesn't work immediately so I wasn't expecting them to be gone the next day. I just needed to let everyone know that this is a really great company and they stand by their work and service.
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Very affordable and thorough. My inspector was Jason, he gave me a lot of info, did a thorough inspection, and was very kind and helpful. This is a great company, and Jason is great!
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Being concerned about a yellow jacket nest, I contacted BTR / Bee Treated Right, and had an appointment the next day, making me 100% happy at the get go. Chris Brown was my technician and was beyond amazing. I had a whopper of a nest just inside my crawl space. When Chris was finished, he was able to remove most of the nest with very few yellow jackets remaining. I'm confident that Chris did everything needed to remedy my issue. Their 90 day warranty backing up their work is comforting and a huge deal to me! Thanks BTR, thanks Chris B, I will use you again for other services. So wonderful to find such a great company with great people!