An outstanding experience. Josh from Doug's Bug Company communicated with us clearly throughout the process, arrived right on time and completed the work earlier than estimated. But even more importantly, he found a way to turn back the swarms of ants who had been invading every room of our house, and we have not seen a single ant inside our house in two months. Great work!

We were very pleased with the service and professionalism of Doug's Bug Company. From Doug's first visit and assessment at our home to Josh completing the treatment and along with Kelli's prompt response and assistance to each step along the way, they are a great team! I was also especially pleased that they did not pressure us to set up an annual paid plan as many companies in San Diego do! They did a great professional job on our home and we appreciate their customer service and quality work! Susy

Doug's Bugs have been an amazing company to work with over many years. I have worked with Doug, Kelli, Victor and other techs who have gone ABOVE and BEYOND the call of duty, to answer my questions, accomodate the changes in my schedule, inform me of their organic options, which I have been doing for years now, and always do everything in a timely manor and with professionalism. Above all that and much more, everytime I need to chat on the phone with them or see them for a service, they are all smiles. You can tell when people are smiling even on the phone as it comes out in their tone! Though I am receiving a professional service, I also feel like they have become more like friends! They are trustworthy and a really special company to work with! THANK YOU

I noticed termite activity in my detached garage. I researched exterminators in the San Diego area and solicited referrals from my neighbors. I chose 'Doug's' and a competitor.to inspect my property. Both companies gave me estimates for fumigation nd spot treatment. The estimates were comparable. I opted for service from 'Doug's'. I was impressed that the owner, Doug Dufur was on-site during every step of the process and also was very diligent about informing and educating me on the process. His office also kept me informed about progress and completion of service. My only complaint is the fumigation subcontractor was not as thorough with clean up as I would have liked. They also did a little damage to exterior paint. Doug offered to do some follow-up cleaning and touch-up the paint damage, but I felt it was too minor to trouble them. Overall I was very pleased with the entire experience.

Professional, knowledgeable, and respectful of my 1938 home. Would recommend for any termite services. I hired this team to spot treat a few termite sites in my home and they were also able to treat the interior of my unfinished garage. The technician who performed the work, Josh, was able to answer all of my questions and complete the work on schedule.

Just had a clients house fumigated. Couldn’t be happier. Doug and Kelli worked hard to make my small window of time work out. Thank you for an awesome job and making my job that much easier. Definitely recommend Doug’s Bug Co. see you guys on the next one.

Follow-up to an original google review in which there were "pros" and "cons" about the fumigation service and a lower rating. Both the 3rd party company and Doug scheduled time to visit the property and review the concerns that were raised. They spent over an hour explaining the expectations they had of their business/service and correcting the concerns that were raised. Very good follow-up. I would recommend using their service

I had a great experience with Doug's Bug Company. Doug came out to my residence for a free termite inspection. He was honest with his assessment and did not try to upsell me. He also gave me some recommendations on seasonal pest issues. Based upon my initial interaction, I would highly recommend Doug's Bug Company.