The Tri-annual service has been wonderful. Having Erlich follow through with a whole house inspection has been completely unsatisfactory! There is no way to contact the local office, and the call center (who you get when you call the local office) has no way to find out why the inspector has not shown. I expected much better service for the $69 we pay each month! This is the 2nd attempt to schedule this. For Erlich: the ticket number is ABK90446

Very knowledgeable service rep. Answered all my questions and moving forward with estimate for service. Will definitely work with Shawn and his team regarding future needs

The consultation by Mr Winterbottom was world class. He provided exceptional detail of the service to be provided and had his team out quickly. The professionalism of this company and their thorough dedication to customer service makes this pest control provider the only choice in the area. This team gets the results you ever wanted in pest control management. You won’t be disappointed.

My experience with Ehrlich today, has been great as usual. Today, however, is a special day because I met Deon, my new exterminator. Deon is a very wonderful young man who seems to love his job and the manner in which he demonstrates his enthusiasm to please his customers is a plus in his job while dealing with different thinking customers. I am happy with Ehrlich and Deon.

Unfortunately there is not a zero start to choice in here to be able to reasonably evaluate the inferiorating experience we went through with Ehrlich. During the original phone conversation with Crystal Nelson, I got a good impression because she was friendly and convincing that there products will eliminate the insects for at least 90 days to even 120 days. Also there was no contract and only a $69 monthly fee, without any fixed term financial compromise. We schedule the first for July 1st for the first visit to evaluate and treat the inside and outside the house. Only to negatively experience that the treatment only lasted 5 days. I emailed Crystal about it, and she schedule the same technician to repeat the treatment on July 10th, between 8-10am . The technician never showed, neither answer our multiple calls to his cellphone, not responded our text messages. We waited until 10:20am. He texted around 10:40am syating he went to the house and treated thd outside. He never showed, and the there is not proof on my surveillance system. We contacted customer service both during the scheduled time frame as well as after that time asking why the technician didn't go to the house. Wy wife had a terrible experience when she calle customer service, the woman on the phone was rude, was not willing to listed and even refused to transfer the call to a supervisor or to Crystal's extension. After my wife asked for a refund, the woman just laughed at loud and hang up the phone on my wife. I emailed Crystal multiple time, which by the way dhe totally ignored. I called my bank to block any suppoustly monthly charges even when there was not contract, as well as to file a dispute for the $362 I got charged for the first useless treatment. They stole my money, the treatment didn't control any insect for longer than 5 days. They refused to refund the $362. I discourage anyone to use this company Ehrlich Pest Control. The only thing they control is to manipulate people with a s9ft talk and a fake first friend ability, then after forget about your money.