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Unfortunately, I can’t give zero stars. My experience with Greenix was extremely disappointing. I contacted them to treat a roach problem in my home that I just purchased, and they insisted I purchase their “full treatment plan”—four weekly treatments at $100 each. They guaranteed that after completing the service, I would no longer see roaches activities. That promise was completely false. Despite keeping my home spotless—no exposed food, no plumbing issues, and a consistently clean environment—I continued to see roach activity. When I called Greenix to report the issue, instead of honoring their guarantee, they demanded another $100 for each additional treatment. Pest control is about trust and results, and Greenix failed on both fronts. Perhaps other Greenix branches take responsibility for their clients, but the one I dealt with clearly does not. I don’t recommend their services if they don’t garantie the results. I should Save my money and look for a pest control company that values integrity, delivers results, and respects its customers.
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Do not sign with this company, they will randomly schedule appointments without caring whether you are home or not, their pest tech do not even spray enough to kill all bugs. I called then to remove a wasp nest and he was not able to fully remove the nest pretending that it would damage my house but then went ahead and charged me, plus I got tricked into entering a contract after explaining to them that I moved to a different state all they care about was my money, and charging me fees, Again there are a lot of of company in ankeny/iowa calling this one was the biggest mistake I have ever made. They will trick you into entering contract and force you to stay even if they dont deliver and threaten to put your account on collection be aware. Some review here on google are fake and their own employees post reviews to appear like a good company this is my personal experience
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I was having issues with Yellow jackets around my house. They were very aggressive towards me making it difficult to cut my grass or even enter the back yard. I called a few places who offered to come look and treat but when I called Greenix, they gave me information from the beginning about how to treat them, what treatments would be best and explained everything they could treat. Jeff came out and walked around the exterior of the house with me. He even got to experience how aggressive the Yellow jackets were, without being stung. Not only did he treat for them but also took care of some wasp nests we had. He just made me feel comfortable choosing them. Our pesty fliers are ground diggers so didn’t get to see their hives but he made this one disappear. I ended up signing up for quarterly inspection and treatments.
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These guys are great everyone that has helped me through the process. Professional friendly showed up on time, very thorough and honest and provided service immediately after inspection Set up a maintenance plan and will be using these guys forever. I highly recommend.
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Byron and Ethan were friendly and the service they provided was great! They were challenged to remove a yellow jacket hornet nest. They had the equipment and experience to get the job done professionally. They kept me informed through the whole process. They worked well together and made the experience a good one for me, the customer. I would recommend them to anyone who needs their service.