Randall was fantastic! He took the time to explain every step of the pest control process and made sure I understood exactly what was being done. He went above and beyond to ensure everything was safe, effective, and thorough. It’s clear he takes pride in his work and genuinely cares about his customers. Highly recommend!

Crawling critters, spider Webb’s, centipedes and mice continue to evade the 3 treatments and exterior spray-clean ups done to my home. This company is beyond aggravating to deal with. I call and they want to schedule out again offering to preservice. The first excuse was the contracted employee was not up to their standards. The second time the came- items were wiped away but I continued to see crawling insects and bugs. Asked them to return. It’s a night mare that continues. They can not accommodate working people hours so I’m a month away from my next spray- for clearly a product that is not doing its job. I can not cancel due to there jargon on signing the yearly service contract or I must pay the full enrollment fee of $250 dollars plus some to break the contract. It’s costing $43 a month and NOT WORKING!!! Find another company to deal with and avoid this headache.

We had a serious infestation of yellow jackets inside our facility, We needed immediate help! After calling several other pest companies, no quick help or returned phone calls, KPC sent us a technician in a reasonable amount of time. Greg did a great job! He was knowledgeable, professional, friendly, efficient and explained everything we needed to know about what he was doing and any necessary treatment that might be needed. I would definitely recommend KPC!

We moved out to KY from AZ and we’re having a ROUGH time adjusting to and managing the volume of new pests here ourselves. We were lucky enough to answer the door at the right time and meet Jeremiah (one of the nicest sales reps we’ve ever encountered) and have felt lucky every day since! Jesse was assigned to us for our initial treatment and we were absolutely STOKED to see him again today! He is thorough, tidy, friendly, and incredibly knowledgeable. He answers every question with patience and detail, and even answered questions for/offered some friendly advice to our neighbor while he worked on our yard! If it were possible, we’d recommend Jesse to everyone we know. He’s such a joy to have stop by that we (almost) wish treatments weren’t so effective, just so we’d see him more often 😂. He even took the time to sit with us post-treatment to provide some great outdoor safety tips (trying to avoid using DEET), which we really appreciated (AND he spent extra time with us answering questions about pet safety last round!). Because of him, we felt confident enough to refer the company to my parents, who are already thrilled to hire KY Pest Control despite knowing he won’t personally be their technician (they’re in the Louisville area). That’s the level of trust and confidence he inspires! The team in the office is always lightning fast to get back to us and answer any relevant questions we have. They also worked diligently to meet our needs after our first service (miscommunication on our end, not theirs)! They are routinely a pleasure to work with and their customer service is top-notch. Our experience with this company has been incredible. We’re only a few months into our contract and yard is already usable again (we had a spider infestation and serious wasp problem before) and inside the house we’ve been spider and bug-free ever since a few weeks after our initial flush. This team does everything they can to provide the best possible service/experience and they truly deliver on every promise. Do yourself a favor and don’t sleep on this business!!

Very knowledgeable people, and they're very kind. They explained everything. Even my first phone call with them I only ended up having one question they didn't answer with their normal initial explanation. And our guy, Daniel, was extremely kind and helped to reassure my wife that our pets would be safe.

I’ve interacted with KPC and paid close attention to how they operate. They promote themselves as a small, family-owned local business, but they’re actually part of a larger group based in Omaha. They invest very heavily in advertising, which lines up with how visible they are in the area. From what I observed, compensation and overall value don’t always match the image they project, so it’s worth doing some homework before committing. For anyone considering their services, it helps to know that after your first treatment, you’re typically locked in. Door-to-door reps can be persistent, so always ask for clear written details to review before agreeing to anything and avoid signing at the door. Take your time to review so you don’t feel pressured. The company will sometimes work with you if issues come up, but consistency in communication depends on who you speak with. Pricing is on the higher side compared to other local options that use the same products. Some online reviews may not tell the full story since feedback can be influenced by small incentives. The company’s public responses to reviews often sound automated rather than personal. Customers should also keep in mind that some service situations may involve safety considerations for the technicians, especially if you have pets or other hazards in your home. Observing how carefully procedures are followed and confirming any potential risks can help avoid problems. There are plenty of other options to consider, and it’s worth researching before committing, as not all reviews may reflect the full customer experience.

Logan was great and so thorough. We had two yellow jacket nests and he worked for about 45 minutes just on those before doing the rest of the service. Definitely did his best and we appreciate it!