NEO Wildlife Removal

4.5
  • 7471 Tyler Blvd Suite R, Mentor, OH 44060, United States

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Reviews

4.5 Out of 5.0
  • Peggy Morse
    Dec 01,2025

    Excellent service! A group of raccoons moved into an outdoor building in our backyard. NEO was great to explain each step needed for removal. They were amazing and even cleaned up the mess left from the animals and sanitized the building. Thank you for a job well done!!!! Highly recommend!

  • Robert Nicholson
    Oct 10,2025

    I can’t say enough great things about NEO Wildlife Removal! I had a terrible mole problem that was tearing up my brand-new front yard, and I was at my wit’s end. Thankfully, I was connected with Sacheen, and she was absolutely incredible from start to finish. She was extremely knowledgeable, professional, and thorough. Not only did she solve the issue in less than a week, but she also took the time to educate me on how to identify and prevent future problems. It’s rare to find someone who combines expertise with such a personal, caring approach. If you want fast results, expert guidance, and top-notch service, look no further. NEO Wildlife Removal (and Sacheen specifically) are the BEST in the business. Highly recommend!

  • SNOW
    Sep 25,2025

    Chris & the rest of the Staff are amazing!!!! hands down no questions about it.The quality of work...the price but most of all the communication was top notch.I highly recommend them.One last thing you must know.Nothing will get past these guys I mean nothing if you don't believe me the proof is in the photos I posted.They will go above and beyond for you because I know they did it for me.They are a company that truly cares about their clients and it shows in their work.Make this your first and last stop you will thank me later no doubt about it.

  • Laura Polachek
    Sep 25,2025

    Chris and John were SO helpful when we needed raccoons humanely removed from our chimney. One baby raccoon had fallen into a spot behind our fireplace that was impossible to reach, and they both spent the entire day helping us find a solution to our problem. They worked so hard for us and got the job done, and released the mama and her babies safely. We are grateful for the excellent service!

  • Nikola Colic
    Sep 25,2025

    I had a family of raccoons living in my chimney I didn’t know what to do started to google , I called and was greeted nicely was told they were busy but squeezed me in any ways that amazing service , next day Chris came and set a trap and we didn’t even notice till we found the note he left letting us know he was there ,same night a Racoon got caught and this morning I gave them a call to let them know few hours later Chris came back got the mom Racoon down and got the baby’s out of the chimney nice and carefully and even put them together with there mother all I have to say is Chris and Neo wildlife Removel went above and beyond for me and my girl friend I couldn’t be more happy , above all they were polite and well mannered I told all my co workers and family about what they did for me and hope they can do the same for every one who’s in the same boat as me I couldn’t be thankful enough!!!

  • Truckin’ Fam
    Dec 01,2025

    Forever/Repeat customer here! NEO is always prompt, fairly priced, and delivers exactly what they promise. I’ve worked with Chris and Sacheen multiple times, and their compassion and consideration—for both the animals and the customers—truly set them apart. That balance sold me from the start. Highly recommend!

  • Terri Vidrick
    Dec 01,2025

    Highly recommend NEO Wildlife! Had the pleasure of working with John, Dylan, Sacheen and Chris. All were incredibly personable, professional and each took the time to keep us informed and explained every step for successfully removing a family of groundhogs from property. We won't hesitate to work with them again in the future should the need arise.

  • William Baldrey
    Oct 10,2025

    Company did an excellent job. Dylan was polite and professional. On time and came daily, even Sunday. Highly recommend. I don't know them from Adam and I don't usually put out reviews. Just happy to find a company with integrity.

  • Monica Shamblen
    Dec 01,2025

    Neo Wildlife did a fantastic job getting rid of all of my raccoons. They were efficient reliable and kind. Dylan was absolutely the best. I would highly recommend them.

  • Shay Trotter
    Dec 01,2025

    I initially reached out to the company when I had a suspected mouse problem because I had read they were big on humane solutions. The owner was polite and helpful on the phone, and was able to get someone out to my house in just two days. The mouse was gone by the time of the inspection, but it was still helpful to find out where the access point was. I was told upfront that the inspection would cost $200 and although I agreed to pay, it did seem very expensive when the actual problem wasn't even solved. I was also told the company would follow up in a week or so with quotes about sealing entry points in my home. I haven't heard anything since so I have already gone with alternate options. My experience was not terrible, but communication seems to be lacking. The cost also appears to be on the higher end, so expect to have to shell out if you go with the company.

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