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OPC pest control has horrible customer service!!! I have called twice, today & yesterday, only to get an answering service regarding a request to have the technician come and spray the exterior again. I was not home at the time so I have no idea if he did a complete and thorough job on the exterior. He sprayed on Friday, June 20th and as of yesterday, July 2nd, my entire kitchen has been invaded by tiny sugar ants!!! They are on the kitchen table and everywhere!!! I paid $169.00 for an ant 🐜 invasion of my kitchen!!! No one has called to follow up!!!! Two requests: return and fix the problem or please refund my money!!! I ended up going to Home Depot buying RAID ant traps. Buyer Beware!!
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We recently purchased new property in Louisville and were familiar with OPC. Dakota our technician was prompt, knowledgeable and professional. This was our first visit so Dakota took the time to explain our annual program and what we needed to do if we ever have pest issues. He thoroughly treated our entire home, both inside and outside. So far very pleased with our service. So surprisingly only 4 days later I found a dozen ants crawling in my dogs food bowl. So Monday I tried 3 times throughout the day to reach them through their primary number and was finally transferred to their answering service after holds of 5-10 minutes. I left a message to call. Lost another star OPC. Returned in early September 2025 to find our window sills ( yes inside) were filled with 1000s of fungus gnats, thankfully dead. Called OPC and they were out the next day and sprayed. Mike our technician was great. If this visit solves the problem, I'll return the 4th star.
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The phone reception was kindly, and they dispatched an operator within 2-3 days from calling. The worker worked quickly, removing five nests and eliminating the hornets. I’m very grateful for him.
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Tristan and his team were great. They showed up on time, very polite, helpful and cleaned up!! I would have given 5 stars but the inspector that quoted the project did so incorrectly...an adjustment was made on cost the day of install due to using a different insulation than quoted. The inspector didn't return my calls, texts after the workers left the first day. Tristan and his team took care of the issue on the 2nd day.
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The service guy showed up on time, explained the procedure he was going to use to rid my home from hornets. He treated the whole outside exterior and he was very thoughtful of my property. This morning there were dozens of dead hornets and I sealed the area they were entering. Highly recommend this company and OPC pest control
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The technician was on time and very quick. The nest was out of the tree within 20 minutes and he explained every step. If facing another pest problem, they will be the 1st call I make!