my husband and i recently bought a house and the seller had used these guys for the pest control inspection, (because they’re cheapest in the area) although they were looking for termites specifically, they failed to mention to us, the BUYERS that the house we bought is infested with cockroaches. I didn’t even directly work with these guys and I would tell everyone in the DSM area to steer clear and use someone else, especially considering some of these other reviews.l

I highly recommend Premier Pest Services. The techs and office staff are efficient, polite and knowledgeable. I have a quarterly service package and am very happy with it. I highly recommend Premier Pest Services.

We've used this team for 10 years and have never been less than 100% happy. They're super friendly and easy to work with. Will never use a different company!

Their technicians came to my home to give an estimate for service. The estimate was thorough and reasonable. We told them we would discuss and be in touch. While leaving, their truck hit and smashed one of the lights that line our driveway. We contacted the company and we’re told that until we could provide video evidence of their truck hitting the light they were “very sorry” but unwilling to help. This refusal to take responsibility made me question their ability to provide good and safe service.

Service was never on time to the appointment (2 times). They have a contract with the apartments and the building manager mentioned they would be there at a certain time. This was on July 3rd and we had plans (had to go to the bank before they closed due to the holiday). I even requested to get off work earlier and had to make up the time later in the week all due to this appointment. Called the company and they said they were scheduled for an hour later, not sure about the miscommunication but they wasted a big portion of my time and I could’ve worked longer instead of cutting my hours that day. They had a follow up appointment a month later and once again were not on time. I left my door unlocked and told the company to let themselves in because I didn’t want to be waiting on them. Time is valuable and this company seems to be always running behind. If they were on time the second round I wouldn’t be leaving this review.