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Reviews
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Found a hornet nest on the side of my house. She took care of it in less than an hour. Fast, professional, and nice. Definitely recommend.
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Kenneth & Kayla!!!!! I am a first-time customer. For me, the initial experience with any company provides a face for it. So, it's important to me out of the gate. It determines whether I proceed. Kenneth (wildlife expert) was the 1st person I interacted with. Kayla (ofc mgr) was the 2nd... I can't say enough about these 2 employees! They both went above & beyond. They made me feel like they understood what I was going through, and it didn't seem like it was just a job for them. I feel they actually cared about my concerns. I called because I saw a gray rat snake on my porch after baby birds. I was terrified. Like REALLY petrified!!! Kenneth explained in detail where it possibly came from, and he calmed my fears by explaining a solution. He was calm. I like a a lot of information so that I can make an informed decision. He was patient with me, answered all my questions, and was polite & kind. Because of his customer service, I canceled my ongoing account with Orkin, and switched to this company 100%. They provide the same service as Orkin, but the additional service of wildlife protection, for basically the same price. My next encounter was with the office manager Kayla. She also was kind, helpful and patient. She walked me through how to sign up for the online account. And even though I called back several times she was kind and patient each time, and walked me through the process step by step until I completed sign-up. Her instructions were perfect. When I told her I don't give out credit card information over the phone, she figured out a way for me to do it myself online. I am happy to be a new customer because of these 2. Because of these 2, I have also recommended this company to several others in my neighborhood who are experiencing the same snakes (Kenneth explained they are most likely coming from nearby land being cleared in our subdivision for new lots). I also recommended this company to friends and family who live elsewhere in the city that I think could benefit from their expertise. Give them a try!
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Kenneth with Tailor Made did a great job today with our mice issue. He explained where they were coming in and how to solve that issue and set out what was needed around the property. He was very knowledgeable and professional.
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Peter was very helpful in giving me tips to control the bugs. That's what I appreciate about your techs. They will offer advice that may be industry secrets, but they want to solve your problems your problem as much as you do.
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Love Tailor Made Pest control They always do a great job And listen to my concerns Have been a customer many years and have had no complaints Peter does an excellent job is polite friendly and knowledgeable and Chris also is very helpful and does his best at providing great service Thankful for all of them!
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Peter squeezed us into his day for a follow up inspection so we can meet the VA home loan requirements and stay on schedule for closing. He was efficient and thorough.
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Tailor Made Pest and Wildlife has provided us with great service. Their technicians have been knowledgeable and friendly. We have had a mole problem in our yard, and their follow-up has been consistent and thorough. We really appreciate the effort from Tailor Made to keep our yard in great shape.