If this company is your last resort, you’re better off doing it yourself. I manage a storage facility in New Orleans, and chose Safe Spot for our Monthly Pest Control, because I wanted to support local businesses. The technician we’ve had for over 3-years, Nicholas, appeared to be a solid guy, that kind of guy you wouldn’t mind having a beer with; unfortunately, his work ethic is that of a con artist. We’ve had rodent issues since mid 2023 — under their watch mind you— with a drastic increase in rodent presence and complaints from our tenants, since the starts of 2024. I repeatedly informed Nicolas of the increase in issues, who then offered for our company to sign-off on more rodent poison bait boxes and increased services (i.e. spend more money). That seems appropriate and reasonable, until I discovered this July 2024, that Nicholas had been pretending to service the rodent poison bait boxes SINCE DECEMBER 2023. As stated previously, we pay for MONTHLY servicing. For seven months we paid for a service that we did not receive. That’s an eternity for rodents! A single pregnant female mouse starting in January, could result in 700+ mice, by the time Nicholas was exposed…and that’s just with ONE pregnant female; I doubt we were that lucky. And those are just the months I was able to prove. Who knows how many other months he got away with doing this⸮ We were occasionally skipped, which their office was able to reschedule; annoying, but not the end of the world. The main issue is that Nicholas would arrive at our location, look me in the eye while I informed him of the increase in pest issues that we were having, then proceed to walk around our facility pretending to do his job; all while pushing for us to lock ourselves into a more expensive contract. I was able to catch Nicholas, by checking the bait boxes no more than 20 minutes after he left the property, after “servicing”. When the office forced him to return —days later— his excuse was that the bait they use was on backorder. Which I questioned why they chose to even arrive without what they needed to complete the job, let alone send me an invoice stating the job was complete…he had no logical answer. The owner —or at least the person in charge— called to offer an apology. We were refunded for 2024, and dropped as clients —we weren’t going to stay anyhow. Unfortunately, we are still plagued by the results of their negligence. Not a day goes by that a tenant isn’t in my office crying and/or cursing at me for the damages to their property, caused by rodents. Over $20,000 in damage claims have been submitted to me, in just August alone. If it were up to me, this company would have a lawsuit on their hands —and they very well soon may, but that’s above me.

We used this company in the past 5-6 years. Now, we are dealing with substantial termite damages. The owner was confronted with the issue but no solution offered. Please do not use this company if you want your home in one piece.

We have loved working with Safe Spot. Their scheduling is friendly and their appointment reminders are efficient and helpful. Nick is very kind and very professional. Added bonus- we shopped around and found that Safe Spot offers the best pricing by far. Our home is in great hands!

Love Safe Spot! We’ve worked with them for over a year and find them kind, professional, effective, and very affordable. In a city like New Orleans you need your pest control people to be your friends and Safe Spot absolutely delivers.

I had a flea infestation as a result of an opposum that burrowed itself under my home near the clean out drain. After searching for an exterminator I found Safe Spot, researched the company and called them early on a Friday. The secretary was very pleasant and quite sympathetic when I shared with her that I had guest coming in a few days and was in need of their services. She was able to have the lead technician "squeeze" me in earlier. Mr. Glenn and Mr. Jeff were punctual and professional. They assured me that they would eradicate the problem and they followed up and completed as promised. I highly recommend this company and their staff.